“…Nevertheless, the nexus between the HPWS, IC, OA and IP is complex and multifaceted. Firstly, from the HPWS perspective researchers are of the view that there exists a black box in HPWS and organizational outcomes relationship therefore; future studies should extend the literature by examining the mediation mechanism between the HR practices and organizational outcomes (Mehralian et al ., 2021; Bhatti et al ., 2020; Gursoy, 2018). Secondly, previous research has empirically examined the link between HR practices and IC vis-à-vis innovation (Kianto et al ., 2017).…”