How do Blame Attributions Impact Trust in Complex Task Environments?
Andrew Atchley,
Emily O’Hear,
Hannah M. Barr
et al.
Abstract:Trust in automation is a multidimensional process in predicting the proper use of automated systems. Trust can be generalized across components in multi-component systems, leading to contagion effects. However, no research has considered how blame attributions influence the size of contagion effects. We conducted an experiment to address how attributions of blame and responsibility influenced the magnitude of contagion effects for trust. Participants were presented with a hypothetical scenario depicting an air… Show more
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