How Design Researchers Interpret Probes

Çerçi, Sena; Cecchinato, Marta E.; Vines, John

doi:10.1145/3411764.3445328

Cited by 12 publications

(3 citation statements)

References 79 publications

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“…This discussion provides an essential understanding of how our activities and work can lead to certain portrayals of individuals and broader assumptions of aging. While cultural probes are often advocated for due to their sensitivity to people's lives and signifying reciprocity (Çerçi et al, 2021 ), this does not always happen, and the need for transparency became paramount with these findings.…”

Section: Discussionmentioning

confidence: 99%

“…The motives for their use generally focus on creating interactions between designers and users, through empathic understanding, by studying respondents' cultural and personal experiences (Mattelmäki, 2005 ). As Çerçi et al ( 2021 ) document in interviewing several design researchers that employ probes in their work, they note how this method can “humanize participants” by “expanding or pushing the boundaries of a ‘user’ rather than creating an accurate representation of them (p. 11.)”.…”

Section: How Designers Produce Imagery Of Agingmentioning

confidence: 99%

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Gaining resolution when creating imagery of aging

Sheahan

2022

Front. Sociol.

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In seeking to support healthy aging, designers have struggled to reduce their assumptions and biases toward older adults, been seen to interpret the worlds of later life through unfiltered imagery, as well as engage with stigmas, ultimately diminishing the technologies they construct. This article seeks to critically analyse this state-of-the-art from a design research perspective while engaging with the growing interdisciplinary study of aging and technologies. Toward this, we proposition “resolution” as a concept indicative of the level of detail that seeks to characterize the fidelity that representations of later life have. This concept is explored through a cultural probe study that investigated the sentiments of several older Australians regarding the inequities and social isolation brought on by the COVID-19 pandemic. Providing a diary alongside photovoice and mapping tasks, the study captured perceptions of social technology, practices, networks, and wellbeing, offering a diverse and complex picture of aging and technology. Through reflexive thematic analyses of some of these materials, this case study offers designers pathways to understanding and including older adults in their work. In determining the resolution of these images of aging, we discuss how transparency about the limitations and qualities of such participatory methods through incorporating reflexivity can influence the degree of detail such imagery gains. Ultimately this concept builds on the notion of participation configuration, supporting designers to realize better images of aging and representations of later life.

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Section: Discussionmentioning

confidence: 99%

Section: How Designers Produce Imagery Of Agingmentioning

confidence: 99%

Gaining resolution when creating imagery of aging

Sheahan

2022

Front. Sociol.

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“…Probes have been used throughout HCI, but their definition and purpose vary significantly within this research space [142]. Boehner et al [143] define cultural probes or design probes as "designed objects, physical packets containing open-ended, provocative and oblique tasks to support early participant engagement with the design process", but highlight the varying use of probes as research tools.…”

Section: How Can Technology Support Patients Experiencing Thesementioning

confidence: 99%

Beyond Rare Disease Patients: Exploring Machine Learning Interventions To Support People Experiencing a Diagnostic Odyssey

Nielsen

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People with a rare condition face several hurdles throughout their odyssey to obtain a diagnosis. This odyssey lasts several years and involves frequent referrals and misdiagnoses, often resulting in permanent and severe consequences on patients’ health. In addition, patients feel unheard by their healthcare providers and isolated from their peers who ‘just don’t understand’. The UK Strategy for Rare Diseases states that patients can play a significant role in their diagnosis if given suitable resources. However, patients with rare diseases feel that they lack the support they need. This thesis explores the role that technology can have in addressing this gap in support.Within this context, this thesis spans a range of topics, from human-centred design approaches to generating data and presenting a new methodological approach. Through a human-centred approach, we characterise the needs of rare disease patients, thus opening the research space to include previously unmet support needs. In addition, we identify limitations with existing measures of success and highlight the importance of a reduction in the time of diagnosis for rare disease pre-diagnostic technology. This provides the basis the simulation-based methodological approach that we develop. The simulation-task aimed to mirror the information seeking tasks that rare disease patients undertake. To do this, we curate data that is representative of a rare disease patient’s perspective, both in terms of the terminology used and the stage in which symptoms and clinical findings are discovered. In addition, we curate a pre-diagnostic patient matching prototype that is designed around rare disease patients’ needs and demonstrate that (in comparison to two search engines) our application shows greater potential to: aid clinical experiences; facilitate empathetic support networks; and provide better facilitation of information-seeking. All of these contributions stem from a critical examination of the experiences that rare disease patients go through on their journeys towards diagnosis and aim to pave the way for future research within this area.

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