“…Turning to the factors potentially underlying recruitment discrimination, one important potential source of discrimination is a stereotyping process by which the mere presence of a facial disfigurement or mobility impairment might cause the perceiver to generate lower impressions of the social and occupational competencies of the applicant (e.g., Heilman, 1983). Several studies have examined how people with disabilities are evaluated in general settings, and a number of consistent factors have emerged (e.g., Bell & Klein, 2001;Fichten & Amsel, 1986;Kelly, Sedlacek, & Scales, 1994;Loo, 2001;Louvet, 2007;Stone & Colella, 1996). People with disabilities are evaluated as being more quiet, shy, unsociable, and lower in interpersonal competence.…”