Abstract:This paper shows that performing case-based reasoning (CBR) on knowledge coming from an e-community is improved by taking into account knowledge reliability. MKM (meta-knowledge model) is a model for managing reliability of the knowledge units that are used in the reasoning process. For this, MKM uses meta-knowledge such as belief, trust and reputation, about knowledge units and users. MKM is used both to select relevant knowledge to conduct the reasoning process, and to rank results provided by the CBR engine… Show more
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