“How are you?” Perspectives From Patients and Health Care Providers of Text Messaging to Support Rheumatoid Arthritis Care: A Thematic Analysis
Saania N. Zafar,
Glen Hazlewood,
Kiran Dhiman
et al.
Abstract:ObjectivePatients with rheumatoid arthritis (RA) may need to access rheumatology care between scheduled visits. WelTel is a virtual care platform that supports secure two‐way text‐messaging between patients and their health care team. The objective of the present study was to explore perspectives and experiences of health care providers (HCPs) and patients related to the use of WelTel as an adjunct to routine care.MethodsSeventy patients with RA were enrolled in a six‐month WelTel pilot project launched in Sep… Show more
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