How Are Smart City Concepts and Technologies Perceived and Utilized? A Systematic Geo-Twitter Analysis of Smart Cities in Australia

Yiğitcanlar, Tan; Kankanamge, Nayomi; Vella, Karen

doi:10.1080/10630732.2020.1753483

Cited by 138 publications

(95 citation statements)

References 54 publications

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“…In the digital age, that is upon us, local community perceptions and suggestions about the changes happen in and around their environment are well reflected through social media messages [43]. A thorough analysis of such social media data will help to understand the community demands, issues, and reflections [44]. Accordingly, this study analysed geotagged Twitter social media messages circulated by the general public related to COVID-19 in Australia.…”

Section: Methodological Approachmentioning

confidence: 99%

How can social media analytics assist authorities in pandemic-related policy decisions? Insights from Australian states and territories

Yiğitcanlar

Kankanamge

Preston

et al. 2020

Health Inf Sci Syst

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Background and objectives: Due to COVID-19, various countries introduced lockdowns and limited citizen movements. These restrictions triggered an increased use of digital technologies and platforms by the public. This provides an opportunity for the authorities to capture public perceptions on COVID-19 from social media channels to make informed decisions. The use of social media analytics during pandemics for decision-making, however, is an understudied area of research. Thus, this study aims to generate insights into how social media analytics can assist authorities in pandemic-related policy decisions. Methods: This study involved a social media analysis approach-i.e., systematic geo-Twitter analysis-that contains descriptive, content, sentiment, and spatial analyses. Australian states and territories are selected as the case study context for the empirical investigation. This study collected 96,666 geotagged tweets (originated from Australia between 1 January and 4 May 2020), and analysed 35,969 of them after data cleaning. Results: The findings disclose that: (a) Social media analytics is an efficient approach to capture the attitudes and perceptions of the public during a pandemic; (b) Crowdsourced social media data can guide interventions and decisions of the authorities during a pandemic, and; (c) Effective use of government social media channels can help the public to follow the introduced measures/restrictions. Conclusion: The findings are invaluable for authorities to understand community perceptions and identify communities in needs and demands in a pandemic situation, where authorities are not in a position to conduct direct and lengthily public consultations.

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Section: Methodological Approachmentioning

confidence: 99%

How can social media analytics assist authorities in pandemic-related policy decisions? Insights from Australian states and territories

Yiğitcanlar

Kankanamge

Preston

et al. 2020

Health Inf Sci Syst

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“…Other smart technologies such as internet-of-things (IoT) [65], autonomous vehicles (AV) [66,67], big data [68], 5G wireless communication [69], robotics [70], blockchain [71], cloud computing [72], 3D printing [73], virtual reality (VR) [74], augmented reality (AR) [75], digital twins [76], and so on are also transforming our cities [77].…”

Section: Can Artificial Intelligence Help Cities Become Smarter?mentioning

confidence: 99%

Can Building “Artificially Intelligent Cities” Safeguard Humanity from Natural Disasters, Pandemics, and Other Catastrophes? An Urban Scholar’s Perspective

Yiğitcanlar

Butler

Windle

et al. 2020

Sensors

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141

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In recent years, artificial intelligence (AI) has started to manifest itself at an unprecedented pace. With highly sophisticated capabilities, AI has the potential to dramatically change our cities and societies. Despite its growing importance, the urban and social implications of AI are still an understudied area. In order to contribute to the ongoing efforts to address this research gap, this paper introduces the notion of an artificially intelligent city as the potential successor of the popular smart city brand—where the smartness of a city has come to be strongly associated with the use of viable technological solutions, including AI. The study explores whether building artificially intelligent cities can safeguard humanity from natural disasters, pandemics, and other catastrophes. All of the statements in this viewpoint are based on a thorough review of the current status of AI literature, research, developments, trends, and applications. This paper generates insights and identifies prospective research questions by charting the evolution of AI and the potential impacts of the systematic adoption of AI in cities and societies. The generated insights inform urban policymakers, managers, and planners on how to ensure the correct uptake of AI in our cities, and the identified critical questions offer scholars directions for prospective research and development.

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“…Given the growing importance of sensor city solutions in the world, technology giant companies (e.g., Huawei, Ericsson, Microsoft, Oracle, Alibaba, Deutsche Telekom, Samsung) are involved in numerous urban technological projects in order to provide platforms, products and services in line with the necessary paradigm shift [111]. Thus, sensor cities aim to involve citizens and companies in the process of planning, monitoring, and analyzing of urban processes and raising awareness and comprehension on environmental, social, and economic issues [112,113].…”

Section: Resultsmentioning

confidence: 99%

Understanding Sensor Cities: Insights from Technology Giant Company Driven Smart Urbanism Practices

D’Amico

L’Abbate

Liao

et al. 2020

Sensors

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The data-driven approach to sustainable urban development is becoming increasingly popular among the cities across the world. This is due to cities’ attention in supporting smart and sustainable urbanism practices. In an era of digitalization of urban services and processes, which is upon us, platform urbanism is becoming a fundamental tool to support smart urban governance, and helping in the formation of a new version of cities—i.e., City 4.0. This new version utilizes urban dashboards and platforms in its operations and management tasks of its complex urban metabolism. These intelligent systems help in maintaining the robustness of our cities, integrating various sensors (e.g., internet-of-things) and big data analysis technologies (e.g., artificial intelligence) with the aim of optimizing urban infrastructures and services (e.g., water, waste, energy), and turning the urban system into a smart one. The study generates insights from the sensor city best practices by placing some of renowned projects, implemented by Huawei, Cisco, Google, Ericsson, Microsoft, and Alibaba, under the microscope. The investigation findings reveal that the sensor city approach: (a) Has the potential to increase the smartness and sustainability level of cities; (b) Manages to engage citizens and companies in the process of planning, monitoring and analyzing urban processes; (c) Raises awareness on the local environmental, social and economic issues, and; (d) Provides a novel city blueprint for urban administrators, managers and planners. Nonetheless, the use of advanced technologies—e.g., real-time monitoring stations, cloud computing, surveillance cameras—poses a multitude of challenges related to: (a) Quality of the data used; (b) Level of protection of traditional and cybernetic urban security; (c) Necessary integration between the various urban infrastructure, and; (d) Ability to transform feedback from stakeholders into innovative urban policies.

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How Are Smart City Concepts and Technologies Perceived and Utilized? A Systematic Geo-Twitter Analysis of Smart Cities in Australia

Cited by 138 publications

References 54 publications

How can social media analytics assist authorities in pandemic-related policy decisions? Insights from Australian states and territories

How can social media analytics assist authorities in pandemic-related policy decisions? Insights from Australian states and territories

Can Building “Artificially Intelligent Cities” Safeguard Humanity from Natural Disasters, Pandemics, and Other Catastrophes? An Urban Scholar’s Perspective

Understanding Sensor Cities: Insights from Technology Giant Company Driven Smart Urbanism Practices

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