Hotels’ dependency on online intermediaries and their chosen distribution channel portfolios: Three country insights

Slovenian Tourism Industry: E-Disabled

“…Online tourist agencies (i.e. vertical sales channels) have a significant market share but not as high as expected (Stangl, Inversini, & Schegg, 2016).…”

Reviewing the Online Tourism Value Chain

“…A comparative study of actions in the direct channel and the indirect channels could better illustrate the situation of competition in the sector from the user's point of view. Furthermore, in addition to the online tourism channels observed in this work and in the tourism distribution system, there are channels whose development is currently growing such as the channel consumer-to-consumer (C2C), and social networks, although these are still marginal as a sales channel according Stangl et al (2016).…”

Internetization of selling hotel rooms in metropolitan area of Łódź (Poland)

“…It must be stressed that all information about the product published in these channels are directly managed by the hotel (Law, Wong, 2010). The other group, namely the traditional offline distribution channels, should include both direct means like walk-ins or phone reservations, as well as indirect ones like traditional "brick-and-mortar" travel agents (Ivanov et al, 2015), destination management organisations, or event and conference organisers (Stangl et al, 2016). Finally, S. Schmidt et al (2008) discussed email and reservation forms as imperfect variants of a hotel reservation system.…”

“…Based on Austrian, German, and Swiss market experience, several types of distribution channel portfolios were distinguished: multi-channel distributors, real-time distributors, electronic distributors, and traditional distributors (Stangl et al, 2016). It must be noted, that both multi-channel and real-time distributors refer to the most familiar e-commerce enterprises, commonly providing their services in cities, mostly in the biggest hotels (with the largest number of available rooms).…”