2019
DOI: 10.1186/s12913-019-4187-x
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Hospitals accreditation status in Indonesia: associated with hospital characteristics, market competition intensity, and hospital performance?

Abstract: Background Hospital accreditation is widely adopted as a visible measure of an organisation’s quality and safety management standards compliance. There is still inconsistent evidence regarding the influence of hospital accreditation on hospital performance, with limited studies in developing countries. This study aims to explore the association of hospital characteristics and market competition with hospital accreditation status and to investigate whether accreditation status differentiate hospita… Show more

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Cited by 24 publications
(26 citation statements)
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“…This study provides valuable knowledge regarding patient experiences with healthcare is Southeast Asia, which has not received sufficient attention in previous research. It is a matter of concern that only a few studies have examined patient experience and the impact of accreditation in various Asian contexts, revealing healthcare objectives that vary from those found in the West [ 59 , 60 ].…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…This study provides valuable knowledge regarding patient experiences with healthcare is Southeast Asia, which has not received sufficient attention in previous research. It is a matter of concern that only a few studies have examined patient experience and the impact of accreditation in various Asian contexts, revealing healthcare objectives that vary from those found in the West [ 59 , 60 ].…”
Section: Discussionmentioning
confidence: 99%
“…Other factors affecting the connection between accreditation and patient satisfaction include the organization’s features and accessibility, which include size, type, structure, culture, and purpose [ 25 , 60 , 70 ]. A hierarchical culture has been shown to be associated with reduced readmission rates and reducing readmission rates has a beneficial effect on patient satisfaction.…”
Section: Discussionmentioning
confidence: 99%
“…Hospital accreditation programs are ways through which a complex policy intervention function is used to promote adherence to quality and safety management standards and drive continuous quality improvement. On a more practical level, these programs represent the quality management system (QMS), total quality management (TQM) or continuous quality improvement (CQI) standards that should lead to an improvement of the hospital's overall performance (Wardhani et al, 2019).…”
Section: Knowledge Mapping Of Hospital Accreditation 429mentioning
confidence: 99%
“…Despite the wide implementation of accreditation standards in the past 40 years and increased possibility of providing high-quality, safe healthcare across the world, 1,2 we are unsure of the actual effect of accreditation programs on the improvement of clinical care, as well as health services and systems. 3,4 Research into the effectiveness of quality measures have provided inconsistent results and there is a lack of evidence about the main reasons for these inconsistencies.…”
Section: Introductionmentioning
confidence: 99%