2009
DOI: 10.1177/193758670900200404
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Hospital Design and Face to Face Interaction among Clinicians: A Theoretical Model

Abstract: A growing body of literature suggests that face-to-face interaction among clinicians in hospitals affects patient outcomes. How can we positively affect face-to-face interaction among clinicians to improve patient outcomes in hospitals? Most strategies for improving face-to-face interaction in hospitals so far have focused on changing organizational culture. In contrast, this paper proposes a theoretical model that shows how spatial program and structure can help face-to-face interaction to fulfill its purpose… Show more

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Cited by 10 publications
(16 citation statements)
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“…Spatial arrangement parameters (the location of all walls and partitions), functions, and furnishings can impact communication and interaction among staff. Spatial layout can increase or decrease the frequency and quality of communication in healthcare facilities (Rashid, 2009; Trzpuc & Martin, 2010; Zborowsky, BunkerHellmich, Morelli, & O’Neill, 2010). With respect to layout differences, each unit can be classified based on the management of patient/treatment rooms, core support spaces, working station(s), and hallways that connect all the spaces (Ritchey & Pati, 2008).…”
Section: Resultsmentioning
confidence: 99%
“…Spatial arrangement parameters (the location of all walls and partitions), functions, and furnishings can impact communication and interaction among staff. Spatial layout can increase or decrease the frequency and quality of communication in healthcare facilities (Rashid, 2009; Trzpuc & Martin, 2010; Zborowsky, BunkerHellmich, Morelli, & O’Neill, 2010). With respect to layout differences, each unit can be classified based on the management of patient/treatment rooms, core support spaces, working station(s), and hallways that connect all the spaces (Ritchey & Pati, 2008).…”
Section: Resultsmentioning
confidence: 99%
“…The use of space syntax theory as a framework to study healthcare environments is a concept relatively new to healthcare design research. Rashid (2009) used space syntax theory to explain the relationship between space and knowledge in a healthcare environment. Originally defined by Hiller in The Space Is the Machine (Hiller, 1996), programs are defined as spatial dimensions of the interface of people and functions within a building.…”
Section: Space Syntax Theory As a Frameworkmentioning
confidence: 99%
“…Activities at the nursing station include charting, phone calls, and collaboration with the patient care team (see Table 1). Communication that occurs at the nursing station has been studied as an important factor in the daily work activities of nurses (Becker, 2007; Gurascio-Howard & Malloch, 2007; Rashid, 2009).…”
Section: Literature Reviewmentioning
confidence: 99%
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“…The research focused on interaction-related behaviors because they promote effective communication and collaboration; and previous studies have indicated that effective communication and collaboration are key factors in patient and staff outcomes in hospitals and ICUs [31]. In this regard, the research asked the following questions:

Are the ICUs included in the study similar or different in terms of spatial network properties describing visibility and accessibility?

…”
Section: Introductionmentioning
confidence: 99%