Holistic Collection Development and the Smithsonian Libraries

Abstract

As part of a larger collections analysis study, this project outlines why a particular, underserved museum unit at the Smithsonian Institution is underutilizing the Smithsonian Libraries’ facilities and resources, and how the library can better support this unit’s unique research needs. Using a holistic methodology that weds quantitative and qualitative approaches, this study highlights the unit’s distinct research profile that includes the various logistical, emotional, and collection-related barriers that impede their usage of the Libraries. Findings from this study signal the utility of a holistic, user-centric methodology to gather pertinent data and facilitate ongoing, interpersonal dialogues between the Smithsonian Libraries and its diverse internal users.