“…While models have previously been applied, for instance, Venkatesh’s unified theory of acceptance and use of technology (Venkatesh et al, 2003; Kijsanayotin, Pannarunothai, & Speedie, 2009; Holden & Karsh, 2010; Weger et al, 2022), Reason’s Swiss Cheese Model (Reason, 2000; Paulin et al, 2023) or Norman’s 7-step human–computer interaction model (Norman, 1988; Malhotra et al, 2007; Xu et al, 2021; Tuli et al, 2022). All of these models account for one or more critical facet of technology implementation; their utility to address the full range of factors that should be considered during the design, development, implementation, use, and evaluation of AI-driven technology interventions is somewhat incomplete.…”