History as social memory assets: The example of Tim Hortons

Foster, William M.; Suddaby, Roy; Minkus, Alison; Wiebe, Elden

doi:10.1177/1744935910387027

Cited by 164 publications

(222 citation statements)

References 56 publications

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“…For example, at given moments in time, firm members can use a rhetorical history to legitimize or delegitimize specific strategic options (Brunninge, 2009). Similarly, they can rely on such history to build external competitive advantages (Foster et al, 2011). While these studies have mainly focused on external audiences for identities, paying attention to internal audiences is equally important.…”

Section: Collective Memory and Identity Endurancementioning

confidence: 99%

Collective Memory Meets Organizational Identity: Remembering to Forget in a Firm's Rhetorical History

Anteby

Molnár

2012

AMJ

252

321

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Much organizational identity research has grappled with the question of identity emergence or change. Yet the question of identity endurance is equally puzzling. Relying primarily on the analysis of 309 internal bulletins produced at a French aeronautics firm over almost fifty years, we theorize a link between collective memory and organizational identity endurance. More specifically, we show how forgetting in a firm's ongoing rhetorical history-here, the bulletins' repeated omission of contradictory elements in the firm's past (i.e., structural omission) or attempts to neutralize them with valued identity cues (i.e., preemptive neutralization)-sustains its identity. Thus knowing "who we are" might depend in part on repeatedly remembering to forget "who we were not."In press: Academy of Management Journal (Non-edited version) *Acknowledgments: We are grateful to Michael Pratt and the three anonymous AMJ reviewers for their guidance on this article as well as to Elena Corsi, Marina Dal Soglio, Vincent Dessain, and Kathleen Ryan for their assistance in data collection. We also thank

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Section: Collective Memory and Identity Endurancementioning

confidence: 99%

Collective Memory Meets Organizational Identity: Remembering to Forget in a Firm's Rhetorical History

Anteby

Molnár

2012

AMJ

252

321

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“…Content analysis (Anderson & Imperia, 1992;Assael, Kofron, & Burgi, 1967;Benschop & Meihuizen, 2002;Breitbarth et al, 2010;Delmestri et al, forthcoming;Duff, 2011;Kuasirikun, 2011, Dougherty & Kunda, 1990; rhetorical analysis (Davison, 2010;Foster et al, 2011;Graves et al, 1996;), framing analysis (Höllerer et al, forthcoming); deconstruction Kates, 1999;Scott, 1992); semiotics (Davison, 2011;Friedel, 2008;Hancock, 2005;Zilber, 2006); critical analysis (Boje & Smith, 2010;Davison, 2009;Kamla & Roberts, 2010;Phillips & Brown, 1993); hermeneutics (Hancock, 2005(Hancock, , 2006 …”

Section: Methods Of Data Analysismentioning

confidence: 99%

“…Capitalizing on the factlike and representational attributes assigned to visuals, these may not only be used to shape desired features of an organization's presence, but also to alter the perception of its past. Foster, Suddaby, Minkus, and Wiebe (2011), for instance, illustrate how managers -through the use of nostalgic imagery -attempt to reshape an organization's history and invent traditions in order to make the past consistent with their strategic vision or to support a firm-specific competitive advantage.…”

Section: Visual Artifacts As 'Storage' Of Sedimented Social Knowledgementioning

confidence: 99%

The Visual Dimension in Organizing, Organization, and Organization Research: Core Ideas, Current Developments, and Promising Avenues

Meyer¹,

Höllerer

Jancsary

et al. 2013

The Academy of Management Annals

142

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(2013) The visual dimension in organizing, organization, and organization research: Core ideas, current developments, and promising avenues. Academy of Management Annals, 7 (1). pp. 489-555. ISSN 1941-6520 This version is available at: http://epub.wu.ac.at/4991/ Available in ePub WU : April 2016 ePub WU , the institutional repository of the WU Vienna University of Economics and Business, is provided by the University Library and the IT-Services. The aim is to enable open access to the scholarly output of the WU.This document is the version accepted for publication and -in case of peer review -incorporates referee comments. There are minor differences between this and the publisher version which could however affect a citation. Abstract. With the unprecedented rise in the use of visuals, and its undeniable omnipresence in organizational contexts, as well as in the individual's everyday life, organization and management science has recently started to pay closer attention to the to date under-theorized 'visual mode' of discourse and meaning construction. Building primarily on insights from the phenomenological tradition in organization theory and from social semiotics, this article sets out to consolidate previous scholarly efforts and to sketch a fertile future research agenda. After briefly exploring the workings of visuals, we introduce the methodological and theoretical 'roots' of visual studies in a number of disciplines that have a long-standing tradition of incorporating the visual. We then continue by extensively reviewing work in the field of organization and management studies: More specifically, we present five distinct approaches to feature visuals in research designs and to include the visual dimension in scholarly inquiry. Subsequently, we outline, in some detail, promising avenues for future research, and close with a reflection on the impact of visualization on scientific practice itself.

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“…(and) create substantial and sustainable competitive advantage." 78 It is clear the critics believe that an organization's history can be a rare and inimitable resource that can contribute to many of the intangible assets collectively known as the corporate identity mix. For these authors, the integration of heritage into this mix, like organizational change management, is strategic, purposeful, and agentic.…”

Section: Heritage and Corporate Identity MIXmentioning

confidence: 99%

Forget the Past? Or History Matters? Selected Academic Perspectives on the Strategic Value of Organizational Pasts

Lasewicz¹

2015

The American Archivist

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Corporate archives are rarely considered strategic by their parent organizations, and their funding levels tend to reflect that lower priority status. This article suggests that corporate archivists could benefit from looking outside the profession for insights on how to build more compelling statements of their strategic value. To illustrate the potential utility of this cross-disciplinary approach, more than eighty articles from academic journals were reviewed for examples of strategic value derived from the business use of organizational pasts. Two examples of the application of organizational pasts to strategic business activities drawn from this literature are highlighted-organizational change and corporate identity mix.

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History as social memory assets: The example of Tim Hortons

Cited by 164 publications

References 56 publications

Collective Memory Meets Organizational Identity: Remembering to Forget in a Firm's Rhetorical History

Collective Memory Meets Organizational Identity: Remembering to Forget in a Firm's Rhetorical History

The Visual Dimension in Organizing, Organization, and Organization Research: Core Ideas, Current Developments, and Promising Avenues

Forget the Past? Or History Matters? Selected Academic Perspectives on the Strategic Value of Organizational Pasts

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