Higher Education Technology Administrators as Relational Leaders

Abstract

This chapter focused on the key relational leadership practices that are significant to higher education technology leaders now and in the future. The methods employed were a literature review of over 200 publications derived from peer reviewed as well as publicly accessible documents which detailed responsibilities such as job descriptions and position announcements culled from higher education institutions where the titles ranged from technology administrator to vice president of information technology. The analysis showed connections between higher education technology administrators and relational leadership and revealed five central practices. The results of this research benefit higher education technology administrators and the institutions they serve.