High School Athletes’ Relationships With Head Coaches and Teammates as Predictors of Their Expressions of Upward and Lateral Dissent

Cranmer, Gregory A.; Buckner, Marjorie M.

doi:10.1080/10510974.2016.1254096

Cited by 18 publications

(34 citation statements)

References 39 publications

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“…This article used a collection of complaint sequences in Finnish ice hockey post-game press conferences, and like similar studies (e.g., Mellick, Fleming, & Davies, 2007;Kassing, & Anderson, 2014;Cranmer, & Buckner, 2017), it focused on interpersonal communication and dissent in sports. Typically, studies on dissent are based on interviews or other researchercontrolled methodological protocols that aim to uncover what participants make of their communication practices.…”

Section: Discussionmentioning

confidence: 99%

Coaches’ Self-Initiated Complaints About Referees in Ice Hockey Postgame Press Conferences

Pehkonen

2019

Communication & Sport

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The formulation and management of coaches’ dissent with referees in a setting where complaints may be sanctioned presents an empirical test for the “dilemma of stake.” This article analyzes how ice hockey coaches raise complaints against referees in postgame press conferences (PGPCs). Based on the conversation analytic study of video recordings from Finnish and Swedish men’s (semi)professional ice hockey leagues, this article posits that complaints are formulated within assessment sequences and are made hearable as complaints through implicit and explicit verbal and bodily cues. This article also suggests that while referees are the non-present third party in the PGPC, the design of the complaints provides opportunities and places obligations on the participants present in the PGPC (media representatives, game officials, and the opposing coach) to (dis)align with the complainer. Finally, this article reveals a tension between the normative expectations of the coaches to stand by their team, which may include criticizing referees, while respecting referees as guardians of sporting ethics and acknowledging the increased demands for media attention.

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Section: Discussionmentioning

confidence: 99%

Coaches’ Self-Initiated Complaints About Referees in Ice Hockey Postgame Press Conferences

Pehkonen

2019

Communication & Sport

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“…Without systematic investigation, scholars can only suggest possible triggering events embedded within the athletic team context. More importantly, without identifying the impetus for dissent, information about athlete dissent research is less actionable (Cranmer & Buckner, 2017; Kassing & Anderson, 2014). That is, coaches and athletic teams are unable to alter policies, procedures, or practices to address athletes’ disagreements or provide athletes with the information necessary to rationalize, justify, or explain the continuation of established policies, practices, and procedures.…”

Section: Review Of Literaturementioning

confidence: 99%

“…In contrast, poor relationships, hostile environments, and poor management (Kassing, 2000a, 2000b, 2008; Payne, 2014) increase the likelihood of lateral dissent to peers or displaced dissent to organizational outsiders. Within athletic teams, athletes more readily dissent to coaches when they are starters and have cohesive relationships with teammates, whereas dissent to teammates is more likely when athletes have poor relationships with coaches (Cranmer & Buckner, 2017).…”

Section: Review Of Literaturementioning

confidence: 99%

“…Extant findings regarding dissent within the sport context may indicate that dissent message effectiveness and appropriateness may be perceived differently than in the workplace. For example, findings in the athlete dissent literature emphasize the importance of peer relationships with regard to expressing dissent directly to coaches (Cranmer & Buckner, 2017). This counters workplace dissent literature, which typically highlights the role of supervisor–subordinate relationships (e.g., Kassing, 2000a).…”

Section: Review Of Literaturementioning

confidence: 99%

“…Dissent begins with triggering events that ignite feelings of discomfort or distance from an organization (Garner, 2013; Kassing, 1997). Despite the extant research documenting triggers within the workplace (Graham, 1986; Hegstrom, 1999; Kassing & Armstrong, 2002; Redding, 1985) and recent attention on athlete dissent (Cranmer & Buckner, 2017; Kassing & Anderson, 2014), scholars have yet to determine the triggers associated with athletic teams or how athletes respond to them. Identifying common triggers and expressions of athlete dissent provides coaches the ability to anticipate and enact proactive measures to address individuals’ concerns.…”

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confidence: 99%

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“I Disagree”

Cranmer

Buckner

Pham

et al. 2017

Communication & Sport

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Effective coaches must understand and manage athletes’ expressions of disagreement or dissatisfaction. The current study identified the triggering events that athletes reported as the impetus for their dissent, the messages that they utilized when dissenting, and the success of these messages. Four categories of triggers were identified within data collected from 262 former high school athletes: (a) performance issues, (b) power and influence, (c) logistics, and (d) communicative climate and culture. These triggers were associated with athletes’ subsequent expressions of dissent. Athletes most commonly utilized solution presentation and direct-factual appeals when dissenting about these triggers. Athletes’ dissent messages predicted the success of their dissent; effective expressions more readily featured solution presentation messages, direct-factual appeals, and an absence of humor. Appropriate expressions were predicted by the use of solution presentation messages and the avoidance of pressure, circumvention, and humor. Collectively, this research highlights features unique to the sports team context, including team interdependence, the balancing of the multiple roles that come with being a student-athlete, and cultures of rationalism and respect for authority and sporting norms.

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Challenge athletes to improve their self-worth: A serial mediation model linking dual controlling behaviors to sport performance

Cheng

Chou

Kao

et al. 2021

Psychology of Sport and Exercise

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High School Athletes’ Relationships With Head Coaches and Teammates as Predictors of Their Expressions of Upward and Lateral Dissent

Cited by 18 publications

References 39 publications

Coaches’ Self-Initiated Complaints About Referees in Ice Hockey Postgame Press Conferences

Coaches’ Self-Initiated Complaints About Referees in Ice Hockey Postgame Press Conferences

“I Disagree”

Challenge athletes to improve their self-worth: A serial mediation model linking dual controlling behaviors to sport performance

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