2021
DOI: 10.51362/neonatology.today/2021416490101
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High-Reliability Organizing (HRO) in the COVID-19 Liminal Zone: Characteristics of Workers and Local Leaders

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Cited by 10 publications
(11 citation statements)
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References 37 publications
(39 reference statements)
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“…High-Reliability Organizing, an activity (the "verb" to organize for high reliability), engages the indeterminate, ambiguous, or illstructured problem embedded in the environment, addresses the abrupt, exigent circumstance, and responds to catastrophic failure (23,(30)(31)(32). We describe this as the VUCA-2T environment (Volatility, Uncertainty, Complexity, Ambiguity-Threat, and Time Compression, see Table 1) (24), modified from the US Army concept VUCA (33,34) and the anthropologic concept of liminality (35). Such situations do not often readily translate into straightforward problems with definitive constituents, rules, and outcomes (7,23,25).…”
Section: "Much Of the Academic Criticism Of Common Sense Is Directed At These Categorizations Of Common Sense The Visibility Of Practicalmentioning
confidence: 99%
“…High-Reliability Organizing, an activity (the "verb" to organize for high reliability), engages the indeterminate, ambiguous, or illstructured problem embedded in the environment, addresses the abrupt, exigent circumstance, and responds to catastrophic failure (23,(30)(31)(32). We describe this as the VUCA-2T environment (Volatility, Uncertainty, Complexity, Ambiguity-Threat, and Time Compression, see Table 1) (24), modified from the US Army concept VUCA (33,34) and the anthropologic concept of liminality (35). Such situations do not often readily translate into straightforward problems with definitive constituents, rules, and outcomes (7,23,25).…”
Section: "Much Of the Academic Criticism Of Common Sense Is Directed At These Categorizations Of Common Sense The Visibility Of Practicalmentioning
confidence: 99%
“…The environment of VUCA-2T Elsewhere we have described the environment of practice (20), that is, the experienced environment we have in common with military operations, public safety, neonatology, critical care, medisocial work, and pediatric subacute care. We have worked closely with all these programs with a robust human behavior component in both internal and external environments, a distinguishing feature from socio-technical systems.…”
Section: Daved Van Stralen 1973mentioning
confidence: 99%
“…They remain unstudied and under-described except for and spectators. For operators, the acceptance of uncertainty and fear is unique (20), capability calibrates the threat response (3), and operators focus on possibility over probability. The more sig-ness to say, "I don't know."…”
Section: Mental Responsesmentioning
confidence: 99%
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