High Performance Organizations Framework as a Predictor of Firm Performance in the Insurance Industry in Ghana

Honyenuga, Ben Q.; Tuninga, Ronald S.J.; Ghijsen, Paul

doi:10.1080/15475778.2014.960786

Cited by 15 publications

(15 citation statements)

References 34 publications

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“…The result supports the notion that best recruitment practices positively and significantly relate to the achievement of HPO. Honyenuga et al (2014) quantitatively analyzed the relationship between the HPO framework and performance of insurance companies in Ghana. Their findings revealed a positive relationship between workforce quality, continuous improvement and renewal, and long-term orientation factors in the HPO framework with firm performance.…”

Section: Current Trends In Hpo Researchmentioning

confidence: 99%

High-performance organization: a literature review

Tung

Khương

2020

JSMA

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PurposeThis paper aims to review and synthesize notable literature on high-performance organization (HPO), from which future research directions can be recommended.Design/methodology/approachThis narrative literature review analyzes major HPO literature in popular books and peer-reviewed articles published in English in the period between 1982 and 2019.FindingsThe review revealed that HPO literature has evolved multiple times, illustrating the complex and multifaceted nature of this phenomenon. In particular, literature on HPO has evolved in four phases: (1) definitions and conceptual development of HPO; (2) exploration of approaches to achieve HPO; (3) empirical validation of HPO framework; and (4) complicated research models and designs on HPO. Several research gaps were identified, which definitely hold varying research value and can be seen as potential opportunities for future research.Research limitations/implicationsThe focus of this review is on HPO literature published in English rather than cover all existing literature.Originality/valueIt is among the first studies to review the HPO literature and its evolution. This review also recommends constructive areas for future research on HPO to focus on.

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Section: Current Trends In Hpo Researchmentioning

confidence: 99%

High-performance organization: a literature review

Tung

Khương

2020

JSMA

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“…The HPO framework has been validated as a suitable technique to analyze an organization on its level of high performance in numerous studies (see, e.g. Honyenuga et al, 2014;Mroueh and de Waal, 2017).…”

Section: Measuring Hawmentioning

confidence: 99%

Measuring happiness at work in a Takaful organization

Mroueh

Waal

2020

JOEPP

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PurposeHappiness at work (HAW) has been a hot item in both the academic and managerial literature, as HAW seems to have a positive effect on attractiveness of an organization on its current workforce and potential new employees. Many of the HAW models have been developed in a Western setting, while this research aims at evaluation of whether a previously validated HAW model in the Western context is also valid in a non-Western context; in this case at a Takaful insurance company in the United Arab Emirates.Design/methodology/approachEmployees of the Takaful insurance company were asked to rate their organization on how high performance it was – using the validated high-performance organization (HPO) questionnaire – and how happy they were – using the previously validated HAW questionnaire. The collected data was subjected to confirmatory factor analyses and structural equation modeling to arrive at a validated HAW model for this Takaful insurance company.FindingsThe study results show that if the Takaful insurance company transforms itself to an HPO, it will become more attractive to current and future employees, by raising the HAW of current employees. The results also show that HAW consists of three factors: work engagement, job satisfaction and affective organizational commitment.Practical implicationsThe Takaful insurance company now has knowledge at its disposal about ways to promote happiness in its employees, thus raising its attractiveness to current and future employees. The developed HAW model for this company is potentially also useful for other Takaful insurance companies in the UAE.Originality/valueThis study was the first of its kind – using the HPO and HAW models developed in a Western context, to be validated for a Takaful insurance company – and as such, contributes to both the HPO and HAW literature.

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“…Extensively validated in longitudinal research, the HPO Framework has been tested in the African context (Bagorogoza, de Waal, van den Herik, & van de Walle, 2013;de Waal, 2012;de Waal & Chachage, 2011;de Waal & Chipeta, 2015;Honyenuga, Tuninga, & Ghijsen, 2014) and in the nonprofit sector (de Waal, 2012, 2017). The following account describes its application in the NGO arena.…”

Section: The Hpo Frameworkmentioning

confidence: 99%

Analyzing the effectiveness of a Kenyan NGO with the HPO Framework

Waal¹,

Olale²

2019

Glob Bus Org Exc

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Despite rapid growth in the nongovernment organization (NGO) sector in Africa, NGOs struggle to perform as effectively as their beneficiaries and donors would like. Previous research has identified many techniques for improving performance in the NGO context, but none has presented a holistic framework for addressing all the attributes of an effective NGO. To fill this gap, the leaders of a Kenyan NGO agreed to participate in a study of whether the HPO Framework, a scientifically validated technique to evaluate performance and elicit recommendations to transform an organization into a high‐performance organization, could be used to evaluate and improve the NGO's performance. Drawing on quantitative data and qualitative insight gleaned from interviews with internal staff and external stakeholders, the study found that the HPO Framework is a useful diagnostic tool in a nongovernment context to evaluate the current status of an NGO and elicit recommendations for improvement. Although the NGO's managers found the HPO Framework to be effective in measuring its organizational abilities, they did not immediately implement the proposed recommendations. This led to significant difficulties in the organization. As a result of stakeholder concerns, new managers were brought in to follow‐up on the HPO recommendations.

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High Performance Organizations Framework as a Predictor of Firm Performance in the Insurance Industry in Ghana

Cited by 15 publications

References 34 publications

High-performance organization: a literature review

High-performance organization: a literature review

Measuring happiness at work in a Takaful organization

Analyzing the effectiveness of a Kenyan NGO with the HPO Framework

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