Hidden Interaction Techniques: Concealed Information Acquisition and Texting on Smartphones and Wearables

Mäkelä, Ville; Kleine, Johannes; Hood, Maxine; Alt, Florian; Schmidt, Albrecht

doi:10.1145/3411764.3445504

Cited by 4 publications

(1 citation statement)

References 56 publications

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“…For example, Gentile et al [7] presented some insights on how others present can discourage users of public displays, and Von Terzi et al [8] suggested that formerly public interactions with technology were experienced less positive when imagining the same interaction but without other persons present. Other authors investigated the effects of user interactions on attendants and revealed annoyance (e.g., [9,10]), disturbance (e.g., [11,12]) distraction (e.g., [13,14]), and embarrassment (e.g., [15,16]) as potential consequences.…”

Section: Theoretical Background 21 Attendant Rolementioning

confidence: 99%

The Attendant Card Set: A Research and Design Tool to Consider Perspectives of Attendants versus Users When Co-Experiencing Technology

von Terzi,

Diefenbach

2023

MTI

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Although many of our interactions with technology nowadays take place in public places (e.g., using a mobile phone in public transportation), research and design on Human-Computer Interaction (HCI) has paid little attention to how this kind of technology usage affects others present—and vice versa. To illustrate the perspective of the attendant, i.e., a person who is not interacting with technology themselves but co-experiencing it as listener or viewer, we developed the so-called Attendant Card Set (ACS). In two studies, an expert survey and a student workshop, we tested its practical applicability and usefulness. It showed not only that experts assess the cards positively, i.e., helpful, informative, and relevant, but also that the cards can be used with laypersons for perspective-taking, creative ideation, and discussions. Thus, analyzing and/or comparing the experience of different types with the help of the ACS provides a unique approach to the consideration of the attendant perspective in the research and development process. Limitations of the present research and opportunities for future tool applications are discussed. In addition to establishing this concept in HCI, we also see potential in the transferability to other areas and contexts such as the design of public space or non-technological products.

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