Hexa-Helix Approach for Smart Disaster Governance Framework in Developing Cities, Case Study: Slawi Urban Area, Tegal Regency

Abstract

Disasters, whether natural or unnatural, cause substantial loss and damage. Due to its abrupt nature and unpredictable scale, disaster management can be challenging. To tackle this, cities need innovative strategies to face the challenge of managing disasters. Rapid widespread of technologies has encouraged cities to develop innovative strategies called Smart Governance. The use of technology is convinced to be able to achieve a more effective and efficient service while also maintaining external collaboration and internal coordination. However, the complexity of disaster events and the large scale of the people involved calls for a more inclusive strategy. This research aims to develop a conceptual framework for innovative disaster governance. The framework was set out to be developed using the hexa-helix approach. This approach is an adaptation from the penta-helix one with an additional sixth actor, the affected communities. The addition of the sixth actor is proven to give substantial inputs regarding disaster management from a distinct point of view. This research used qualitative methods to develop a conceptual disaster framework. Supporting data for this research were collected mainly using group discussions and interviews. Those data were further analyzed using Mendelow Stakeholder Matrix to map roles for each actor. The finding shows that each actor of the hexa-helix has a significant role in the framework. These roles help the collaboration and coordination needed for disaster governance to be more effective and efficient. The result expects to provide a base framework for disaster governance integration with technological innovation.