2012
DOI: 10.1257/aer.102.5.2206
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Heuristic Thinking and Limited Attention in the Car Market

Abstract: Can heuristic information processing affect important product markets? Analyzing over 22 million wholesale used-car transactions, we find evidence of left-digit bias in the processing of odometer values, whereby individuals focus on the number's leftmost digits. The bias leads to discontinuous drops in sale prices at 10,000-mile odometer thresholds, along with smaller drops at 1,000-mile thresholds. These findings reveal that information-processing heuristics matter even in markets with large stakes and easily… Show more

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Cited by 275 publications
(83 citation statements)
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“…A variety of studies have shown that people use heuristics when making decisions under risk (Clotfelter and Cook, ; Kahneman, Slovic, and Tversky, ; [Lacetera, Pope, and Sydnor], ). However, while many studies have been conducted in order to identify heuristic patterns, up until now, researchers have mostly refrained from trying to determine the cause for the utilization of heuristics (for a notable exception see, e.g., Payne, Bettman, and Johnson, ()).…”
Section: Introductionmentioning
confidence: 99%
“…A variety of studies have shown that people use heuristics when making decisions under risk (Clotfelter and Cook, ; Kahneman, Slovic, and Tversky, ; [Lacetera, Pope, and Sydnor], ). However, while many studies have been conducted in order to identify heuristic patterns, up until now, researchers have mostly refrained from trying to determine the cause for the utilization of heuristics (for a notable exception see, e.g., Payne, Bettman, and Johnson, ()).…”
Section: Introductionmentioning
confidence: 99%
“…Such illusionary processing of a just-below number is also evident beyond the domain of price cognition. Lacetera, Pope, and Sydnor (2012) found that cars with odometer values just below round numbers (e.g., 79,900-79,999) were sold at higher prices than cars with odometer values just above round numbers (e.g., 80,001-80.100).…”
Section: Just-below Pricingmentioning
confidence: 96%
“…By using BONDS, Lacetera and colleagues (2012) were able to demonstrate the power of decision-making heuristics even within very real and high-stakes contexts: Left-digit biases cost buyers hundreds of dollars on a long-term purchase. The study shows the impact of cognitive biases at a scope that would be functionally impossible in laboratory research.…”
Section: The Data Revolution: Big Data and Naturally Occurring Datasetsmentioning
confidence: 99%