Heuristic evaluation of user interfaces

Nielsen, Jakob; Molich, Rolf

doi:10.1145/97243.97281

Cited by 2,276 publications

(1,607 citation statements)

References 7 publications

Supporting

Mentioning

1,257

Contrasting

Unclassified

162

Order By: Relevance

“…The severity of the usability problems was categorized into five levels, as suggested by Nielsen and Molich [8], including: 0-no usability problem, 1-cosmetic problem only, 2-minor usability problem, 3-major usability problem, and 4-usability catastrophe.…”

Section: Concepts Andmentioning

confidence: 99%

Iterative refinement of a tailored system for self-care management of depressive symptoms in people living with HIV/AIDS through heuristic evaluation and end user testing

Lai

2007

International Journal of Medical Informatics

View full text Add to dashboard Cite

Background: HIV TIDES -tailored interventions for self-care management of depressive symptoms for people living with HIV/AIDS (PLWHA) -provides assessment of depression and tailored education on self-care strategies to decrease the risk of developing clinical depressive disorders. The iterative refinement of the prototype is an important process during system development to ensure that the design of the system is easy to use and useful. Methods:The heuristic evaluation and usability testing methodologies were used to guide the iteration of the HIV TIDES. Results:The system's compliance with the majority of usability concepts and current standards was confirmed by three experts on human-computer interaction in the heuristic evaluation. However, a number of usability problems were identified. Refinements were made based on experts' recommendations prior to the usability testing. The usability testing included six PLWHA with various levels of computer experience. Data from this iterative testing informed the refinement of key pages and the development of new features. Conclusions:The final version of HIV TIDES consists of 73 messages. The average readability level of the messages is 6.0 based on the Flesch-Kincaid Grade Level and the average word count is 103.Keywords depressive symptom; HIV/AIDS; tailoring; self-care management; heuristic evaluation; usability testing Summary Points:What was known before the study?• Usability evaluation is a necessary step for improving system ease of use and usefulness during the system development process.• Heuristic evaluation with usability experts provides efficient feedback at a relatively low cost in the early stages of system development.Correspondent: Tsai-Ya Lai Mail Code 6 630 West 168 th Street New York, NY 10032 Office: 212−305−6451 E-mail: TL105@columbia.edu. Publisher's Disclaimer: This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final citable form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain. • Usability testing explores sustainability problems from the perspective of system end users. NIH Public AccessAuthor Manuscript Int J Med Inform. Author manuscript; available in PMC 2008 October 1.What has the study added to the body of knowledge?• In order to evaluate a tailoring system, testing scenarios should be carefully designed to reflect all functions that were included in the system. • Discussion with experts at the end of the heuristic evaluation session is a critical step prioritizing the usability problems and exploring possible solutions for system iterations.• The involvement of PLWHA with various computer backgrounds in the usability testing enhances the likelihood that the system fits the needs of a...

show abstract

Section: Concepts Andmentioning

confidence: 99%

Iterative refinement of a tailored system for self-care management of depressive symptoms in people living with HIV/AIDS through heuristic evaluation and end user testing

Lai

2007

International Journal of Medical Informatics

View full text Add to dashboard Cite

show abstract

“…Card, Moran, & Newell, 1983;Kim, 2015;Norman, 1986;Sears & Jacko, 2002) and usability studies comprising research in the efficiency, utility and satisfaction of primarily digital systems (e.g. Benz, 2015;Jacobsen & Jørgensen, 2000;Laurel, 1991;Mayer, 1999;Nielsen & Molich, 1990). A common feature of the fields is their historical roots in computer science and user studies in connection with the development of both physical and technological interfaces and technology-based environments.…”

Section: When Design Takes Placementioning

confidence: 99%

Reflecting Contemporary Design Research

Engholm

2017

FormAkademisk

View full text Add to dashboard Cite

In recent years, design research has been the object of growing attention in universities and academies around the world. The present paper addresses the heterogeneous character of design research and the current need for reflection on the various approaches and interests. For this purpose, the paper follows two steps. First Keywords: Design, design research, design theory, design method, theory of science. IntroductionDesign research is a growing discipline in much the same way that design is a growing field, incorporating many sectors and applications. Design, including design research, engages in, among others things, practice-based approaches in the social sciences, the humanities and engineering. From this starting point, very different methodologies and understandings of 'design' and design 'research' have evolved, and it may be difficult to meet on common grounds, though not impossible. This was instantiated at, for example, the recent 50 th Anniversary Design Research Society Conference (DRS 2016) in Brighton, where tracks in innovation, practice-based experiments, design history, etc. not only existed side by side, but also cross-fertilised each other.The design discipline serves as the basis for debate and the development of new theories, methods and concepts. Based on a broader perspective, however, design research has no established approaches or shared scientific foundations, as research necessarily develops in a number of different branches with specific subject areas and methodological practices. This raises the need to map and identify the various approaches. So far, however, there have been few attempts at summarising or taking stock across the various branches. This paper is intended as a step in that direction.In what follows, a proposal is offered in the form of a position model concerning a specification of the disciplines, positions and mind-sets that make up design research. The model is based on a view of design research as a pluralistic and cross-disciplinary field that relies on many different disciplines and incorporates multiple scientific and methodological practices. The position model is presented, and three layers are defined. The first layer describes some of the disciplines that define design research today. The next layer describes key positions within design research, while the third layer describes some of the scientific mind-sets that have affected design research in recent years. On the basis of the model, the paper summarises a series of approaches within design research in relation to the phases 'in which design takes place', 'design on the market place' and 'the design object'. Subsequently, the paper takes up the discussion of how to conceptualise design research today as a multi-, inter-, trans-, or metadisciplinary field. Can we, on the basis of the many approaches, speak of a singular design research; how do we approach the discussion? Approaching Design ResearchDesign has traditionally been associated with the arts and the technical professions. In recent ...

show abstract

“…La pauta para la evaluación heurística utilizada fue la elaborada por Jaime Sánchez [20] porque evalúa de forma puntual los principios heurísticos propuestos por Nielsen y Molich [21] en una encuesta fácil de comprender por los usuarios seleccionados para realizar la evaluación.…”

Section: Validación De Los Patronesunclassified

Patrones de Multiculturalidad para el Diseño de Aplicaciones Web

et al. 2014

View full text Add to dashboard Cite

Resumen. La diversidad cultural en la Web surge como resultado del crecimiento de Internet en los últimos años, logrando que los servicios y aplicaciones Web sean cada vez más utilizados por usuarios de diversas culturas, que en generalmente terminan siendo diferentes a los usuarios iniciales en los que se basó su diseño y construcción. Este trabajo analiza las diferencias que se presentan en la comunicación multicultural a través de la Web, tomando como punto de partida las dimensiones culturales propuestas por Víctor, Hofstede, Trompenaars y Hall. Se identificaron los elementos de diseño Web que están relacionados con las dimensiones culturales y su comportamiento en sitios Web representativos de Argentina, Colombia y España, para finalmente construir un conjunto de Patrones de Multiculturalidad para el Diseño de Aplicaciones Web. Abstract. The cultural diversity on the Web is the result of the growth of the Internet in the last years, making that the Web services and applications be every time more used for users in different cultures who, in many cases, are different to the initial users in which the design and development were based. This paper studies the differences in the cultural communication through the Web starting by the cultural dimensions proposed by Victor, Hofstede, Trompenaars and Hall. The Web design elements associated with the cultural dimensions and its behavior in representative Websites of Argentina, Colombia and Spain were identified to finally build a set of multiculturalism Patterns for Web Application Design with those elements.

show abstract

Heuristic evaluation of user interfaces

Cited by 2,276 publications

References 7 publications

Iterative refinement of a tailored system for self-care management of depressive symptoms in people living with HIV/AIDS through heuristic evaluation and end user testing

Iterative refinement of a tailored system for self-care management of depressive symptoms in people living with HIV/AIDS through heuristic evaluation and end user testing

Reflecting Contemporary Design Research

Patrones de Multiculturalidad para el Diseño de Aplicaciones Web

Contact Info

Product

Resources

About