Hermes: A Digital Assistant for Coordinating Invisible Work in Family Elderly Caregiving Scenarios

AI-Powered Solutions to Support Informal Caregivers in Their Decision-Making: A Systematic Review of the Literature <sup><a class="tippyShow" data-tippy-arrow="true" data-tippy-content="This article is an extended version of the conference paper: Milella F, Russo DD, Bandini S, How artificial intelligence can support informal caregivers in their caring duties to elderly? a systematic review of the literature. In: AIXAS2023 Italian Workshop on Artificial Intelligence for an Ageing Society, co-locat

“…Figure 3 shows the distribution of AI-driven technology discussed in the present study. Most AI solutions primarily focus on utilizing conversational agents (CA), accounting for 63.6% [23][24][25][26][27][28][29]. Additionally, 27.3% of the proposed solutions incorporate integrated approaches with ambient assisted living (AAL) [30][31][32], while only 9.1% outline the integration of AI inside management systems (informal care coordination) [33].…”

“…The first subgroup of studies proposes the use of CAs to improve the decision-making process of informal caregivers by streamlining care coordination and mitigating the burden associated with decision-making responsibilities [26], enhancing caregivers' ability to manage decision-making [24] or guiding therapeutic interventions for elderly individuals with cognitive impairments [27]. While the extent of technological details across the publications included in the subgroup appears to lack adequate depth, analyzing the designed structure of the technology provides an avenue for exploring its prospective applications and its inherent limitations in supporting informal caregivers' decision-making processes.…”

“…While the extent of technological details across the publications included in the subgroup appears to lack adequate depth, analyzing the designed structure of the technology provides an avenue for exploring its prospective applications and its inherent limitations in supporting informal caregivers' decision-making processes. For example, Benavides et al [26] proposed an autonomous digital assistant called Hermes, integrated with a web app and a back-end component to help coordinate the work conducted in family elderly caregiving scenarios. Informal caregivers were incorporated into the system through a dedicated user profile (shared with older adults they care for) and a mobile application designed to facilitate interaction with the task manager and the CA as their front end.…”