2017
DOI: 10.1177/1460408617721565
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HEMS dispatch: A systematic review

Abstract: Introduction: Helicopter emergency medical services dispatch is a contentious issue in modern prehospital services. Whilst the link between helicopter emergency medical services and improved patient outcome is well evidenced, allocation to the most appropriate incidents remains problematic. It is unclear which model of deployment is the most efficient at targeting major trauma and whether this can be improved with a change in dispatch process. The objective of this study was to have an overview of the evidence… Show more

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Cited by 14 publications
(16 citation statements)
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“…Having the HEMS physician decide on a large amount of cancellations may also lead to decision fatigue [24,25]., increasing the risk for inappropriate cancellations [25]. The effectiveness of the service could potentially be increased by improving dispatch criteria or by flight paramedic interrogation of the caller [26,27].…”
Section: Discussionmentioning
confidence: 99%
“…Having the HEMS physician decide on a large amount of cancellations may also lead to decision fatigue [24,25]., increasing the risk for inappropriate cancellations [25]. The effectiveness of the service could potentially be increased by improving dispatch criteria or by flight paramedic interrogation of the caller [26,27].…”
Section: Discussionmentioning
confidence: 99%
“…HEMS teams were dispatched directly in only a minority of the patients with LOC in our cohort. Although robust evidence-based HEMS tasking criteria are available for trauma patients [ 6 , 10 ], service deployment to non-trauma patients is often less guided by strict criteria [ 17 , 18 ]. Historically, the dispatch process in many EMS systems for non-trauma relies on a ‘chief complaint’ creating a cascade of actions and subsequent dispatch of EMS resource.…”
Section: Discussionmentioning
confidence: 99%
“…Emergency medical services (EMS) frequently attend patients with a sudden LOC [ 5 , 6 ]. Cardiac arrest and seizures are amongst the most prevalent causes of LOC attended by EMS, and emergency medical dispatchers in most EMS systems have an established pathway during the 112/999 call to discern if one of these conditions is present.…”
Section: Introductionmentioning
confidence: 99%
“…The caller themselves may have been involved in the accident, may be a friend or relative of the critical patient, or may themselves be injured. 13 The ability of a bystander at the scene of a suspected traumatic cardiac arrest to make an accurate assessment may therefore be hampered. 1 While the current early dispatch of HEMS is based on essentially a symptom-based system, other potential factors could be incorporated to help this, for example, the mechanism of incident or injury, the nature and severity, for example, high-speed road traffic accident, rollover and entrapped casualties.…”
Section: Discussionmentioning
confidence: 99%
“… 5 In order to prevent deterioration or achieve a return-of-spontaneous circulation (ROSC) following TCA, early dispatch and rapid response of HEMS teams are required. 13 …”
Section: Introductionmentioning
confidence: 99%