“…Many Chinese consumers have attributed food safety scandals to lax enforcement and poor governance (Han et al, 2020), thereby a long-lasting negative effect on related dairy markets both at home and abroad: increasing imported dairy products (Chinese Dairy Yearbook, 2009, banning dairy imports from China (Ortega et al, 2011), a direct loss of products recall, damage to the dairy industry image as well as China's national image, and a consumer trust loss in domestic dairy products (Qian et al, 2011;Li et al, 2018). The series of dairy safety issues have a long-standing negative effect that hampered the credibility of regulators and led to a decrease in Chinese consumer confidence in food risk management and dairy supply chain, and thereby, a significant drop in dairy purchase (Qiao et al, 2010;Li et al, 2019Li et al, , 2021Zhang and Jin, 2020;Zhang et al, 2021).…”