HEDOMS?Human Error and Disturbance Occurrence in Manufacturing Systems: Toward the development of an analytical framework

Barroso, Mónica Paz; Wilson, John R.

doi:10.1002/(sici)1520-6564(199924)9:1<87::aid-hfm5>3.0.co;2-2

Cited by 18 publications

(6 citation statements)

References 16 publications

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“…We used a test-retest method, and individual answers to questions may have been related to feelings and perceptions, which may be affected by real changes in working life as well as by mood [20]. There could have been questions that were difficult or even impossible to answer, e.g., when a subject is asked if a present health problem is work-related.…”

Section: Factors Affecting the Test-retest Reliabilitymentioning

confidence: 91%

Reliability of a Questionnaire and an Ergonomic Checklist for Assessing Working Conditions and Health at Call Centres

Norman¹,

Alm

Tornqvist

et al. 2006

International Journal of Occupational Safety and Ergonomics

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Section: Factors Affecting the Test-retest Reliabilitymentioning

confidence: 91%

Reliability of a Questionnaire and an Ergonomic Checklist for Assessing Working Conditions and Health at Call Centres

Norman¹,

Alm

Tornqvist

et al. 2006

International Journal of Occupational Safety and Ergonomics

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“…Broadly speaking, there are two main approaches to human reliability in manual assembly: the development of context-specific techniques [37,69,70] and the application of classic HRA techniques with or without modifications [6,15,71]. Context-specific methods are expected to provide more precision in the calculation of HEP, but they are more resourceintensive.…”

Section: Human Reliability Analysis: Origins and Applications In Assementioning

confidence: 99%

Classification and Quantification of Human Error in Manufacturing: A Case Study in Complex Manual Assembly

2021

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Manual assembly operations are sensitive to human errors that can diminish the quality of final products. The paper shows an application of human reliability analysis in a realistic manufacturing context to identify where and why manual assembly errors occur. The techniques SHERPA and HEART were used to perform the analysis of human reliability. Three critical tasks were selected for analysis based on quality records: (1) installation of three types of brackets using fasteners, (2) fixation of a data cable to the assembly structure using cushioned loop clamps and (3) installation of cap covers to protect inlets. The identified error modes with SHERPA were: 36 action errors, nine selection errors, eight information retrieval errors and six checking errors. According to HEART, the highest human error probabilities were associated with assembly parts sensitive to geometry-related errors (brackets and cushioned loop clamps). The study showed that perceptually engaging assembly instructions seem to offer the highest potential for error reduction and performance improvement. Other identified areas of action were the improvement of the inspection process and workers’ provision with better tracking and better feedback. Implementation of assembly guidance systems could potentially benefit worker’s performance and decrease assembly errors.

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“…But the literature is sparse when it comes to performance measurement models that incorporate human-related risk assessments. Barroso and Wilson (1999) consider a manufacturing environment and focus on estimating the overall effect of human reliability. However, their approach is not risk-based, but rather focuses on identifying sources of human error and reducing them.…”

Section: Literature Reviewmentioning

confidence: 99%

Choosing the optimal intervention method to reduce human-related machine failures

Kiassat

Safaei

Banjević

2014

European Journal of Operational Research

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HEDOMS?Human Error and Disturbance Occurrence in Manufacturing Systems: Toward the development of an analytical framework

Cited by 18 publications

References 16 publications

Reliability of a Questionnaire and an Ergonomic Checklist for Assessing Working Conditions and Health at Call Centres

Reliability of a Questionnaire and an Ergonomic Checklist for Assessing Working Conditions and Health at Call Centres

Classification and Quantification of Human Error in Manufacturing: A Case Study in Complex Manual Assembly

Choosing the optimal intervention method to reduce human-related machine failures

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