“…We are, after all, only human. Response to a news article on the RCGP website I have read with great interest both the news article published on the RCGP website, 'Thousands of GP appointments "lost" due to children with conjunctivitis being turned away from nursery, says RCGP', 1 and the leaflet produced by the RCGP to educate childcare professionals, parents, and teachers about managing conjunctivitis in young children. 2 General practice is under unprecedented workload pressure, 3 and every attempt to rationalise appointments so that resources can be utilised appropriately ought to be commended.…”