Healthcare facilities management: state of the art review

Abstract

Following increases in national demands on healthcare facilities and services, healthcare facilities management (FM) has gradually matured to become an established research and development topic. This paper reviews the state of the art in the main domains related to healthcare FM and defines the central themes in the development of a healthcare FM model. FM, maintenance management and performance management are reviewed in a wider context, and the main domains of healthcare FM are discussed. The five salient topics included in healthcare FM are maintenance management, performance management, risk management, supply services management, and development. These five core domains are interrelated, and can be integrated using information and communications technology, which provides the desired environment required for the challenging decision making and development prevalent in healthcare FM.

A Strategic Approach to Target Capital Investment on Facility Assets: Literature Review

“…Drion et al (2012) observe that FM, at the strategic level of organizations, allows the structuring of standard procedures so that operations support the core business strategy rather than non-core issues. However, Shohet and Lavy (2004) point out that the responsibilities of FM vary depend on the type of facility; consequently, operational procedures should be specific to the facility's needs. The main areas for FM duties in the healthcare industry are: maintenance, performance, risk, supply services, and development.…”

“…The main areas for FM duties in the healthcare industry are: maintenance, performance, risk, supply services, and development. Those five core domains are highly interrelated and require technology for effective communication, resulting in efficiency on decisions (Shohet and Lavy, 2004). Every FM department should perform an assessment to define its specific and best standard procedures for implementation.…”

Search for Facility Management’s KPIs to manage the hospitals infrastructure in Colombia

“…Thus, Shohet and Lavy [9] point out that the arrival of FM and other disciplines to IPS has been growing internationally, along with its impact on the quality and effectiveness of health services. Gelnay [10] sees FM in the health sector as a key element for the success of the delivery of health services.…”

Facilities Management AUDIT in Managing Healing Facilities in Public Health Care Built Environment: User Satisfaction Viewpoint

“…Effective facility management is vital to the success of an organization by contributing to the achievement of its strategic and operational objectives (Chanter and Swallow, 2007). Shohet and Lavy (2004) recognized that a successful FM is "highly dependent on cost effectiveness and performance management." Facility management professionals work in a complex environment in which they have to keep up with a significant amount of information provided by various domains.…”