Health Services Research and How It Can Inform the Current State of Ophthalmology

Muir, Kelly W.; Bosworth, Hayden B.; Lee, Paul P.

doi:10.1016/j.ajo.2010.07.006

Cited by 5 publications

(2 citation statements)

References 15 publications

(14 reference statements)

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“…Many researchers have conducted studies on the healthcare sector. The popularity of the topics can be explained by the importance of data for policymakers and the necessity to reduce health disparities (Muir et al, 2010). Client satisfaction also plays a significant role as satisfied patients are more likely to track their healthcare outcomes, adhere to their treatments and are less often admitted to hospitals (Bleich et al, 2009).…”

Section: Literature Reviewmentioning

confidence: 99%

Research Themes on the Quality of Public Services Exemplified By Healthcare Services — A Bibliometric Analysis

Yarmak

Rollnik-Sadowska

2022

Engineering Management in Production and Services

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The growing competition for customers requires constant improvement of service quality, continuously raising the importance of this matter and the significance of the entire service sector. Essentially, service quality concerns not only the private but also the public sector. Service quality in the public sector has already been widely discussed in the literature. Among research themes in the frame of public service quality, the healthcare sector attracts particular attention from researchers. Therefore, this study aimed to identify research topics on the public service quality and healthcare quality discussed in the SCOPUS database from 2012 to 2022. A bibliometric technique and the VOSviewer software were used to analyse over 25 000 articles on public service and healthcare service published over ten years. As a result, a total of ten research themes were set up, five in the healthcare sector and five in the public sector, which were linked using keywords and presented on maps. The identified research themes demonstrate the most popular research directions and indicate research gaps related to the subject.

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Section: Literature Reviewmentioning

confidence: 99%

Research Themes on the Quality of Public Services Exemplified By Healthcare Services — A Bibliometric Analysis

Yarmak

Rollnik-Sadowska

2022

Engineering Management in Production and Services

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“…Patients being consumers of healthcare services expect the desired results from the service provided by the healthcare service providers such as doctors, nurses, and support staff. A lot of attention has been put to the healthcare sector because of its importance and effect on the economy and population of countries, reducing health disparities, and provide valuable data and information to the policy makers [1]. Healthcare services have been transformed to different disruptive technologies.…”

Section: Introductionmentioning

confidence: 99%

Wearable Devices in Healthcare Services. Bibliometrix Analysis by using R Package

et al. 2022

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Purpose: The current study aims at exploring the theme – wearable devices in healthcare services from 2008 to 2021. It intends to identify the most prominent sources, authors, affiliations, countries, documents, words and trend topics. Methodology: Total 204 records have been extracted from Scopus after applying inclusion and exclusion criteria, and analysed by using biblioshiny software of R-package. Findings: Results of bibliometrix analysis show the prominent sources in ‘wearable devices & healthcare’ search are IEEE Access and Sensors (Switzerland). Moreover, Lee S. and Shen J. are found be the most productive and prolific authors, King Saud University is leading institutions in producing the articles, China, South Korea, India and USA are identified as the most productive countries and Network Security, Cryptography, Deep Learning, Healthcare Application and Healthcare System are found to be the trending topics and themes in the year 2021. Originality: This study presents the deep analytics regarding wearable devices in healthcare services and it also suggests useful future research avenues and insights for researchers and practitioners.

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Healthcare service quality and patient satisfaction: a conceptual framework

Ali

Jusoh

Idris

et al. 2023

IJQRM

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Purpose The current study aims at developing a conceptual framework containing original dimensions of SERVQUAL and adding two modified dimensions: patient safety and medical professionalism in healthcare service quality (HSQ) model.Design/methodology/approach An extensive review of HSQ literature pertaining to its dimensions and models with respect to content analysis and bibliometric studies of service quality in healthcare and SERVQUAL in healthcare were performed on 47 relevant studies, 4,689 and 529 documents after applying inclusion and exclusion criteria. Google Scholar and Scopus were the primary sources to find the relevant documents.Findings The content analysis was conducted to group HSQ dimensions into seven themes. Co-occurrence analysis of author keywords was performed in VOSviewer to find the links between service quality, SERVQUAL and proposed dimensions. Organization and analysis of different HSQ models and dimensions emerged from the literature result in a comprehensive conceptual framework comprising modified dimensions of healthcare service quality – medical professionalism and patient safety.Originality/value SERVQUAL is a widely accepted, tested and validated model in perceiving HSQ from the lenses of patients. But it does not cover the complex nature of healthcare service, thus requiring modification and the addition of new contextual dimensions. Therefore, a comprehensive conceptual framework is developed to validate and test quantitatively.

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Health Services Research and How It Can Inform the Current State of Ophthalmology

Cited by 5 publications

References 15 publications

Research Themes on the Quality of Public Services Exemplified By Healthcare Services — A Bibliometric Analysis

Research Themes on the Quality of Public Services Exemplified By Healthcare Services — A Bibliometric Analysis

Wearable Devices in Healthcare Services. Bibliometrix Analysis by using R Package

Healthcare service quality and patient satisfaction: a conceptual framework

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