Searching for health information online is a popular behavior, yet little is known about how people use the information they find. As an initial step towards understanding this important aspect of consumer health information behavior, we conducted a systematic review. We searched three major health-related databases, CINAHL, Medline, and PsycINFO and identified 31 articles that report consumers' use of health information found online. Thematic analysis of these articles revealed that the most common uses of online health information were to make health decisions and lifestyle changes, and to discuss the information with healthcare professionals.
KeywordsConsumer health information searching, information behavior, information use.