Health information seekers in Japan: a snapshot of needs, behavior, and recognition in 2008

Sakai, Yukiko; Kunimoto, Chihiro; Kurata, Keiko

doi:10.3163/1536-5050.100.3.011

Cited by 11 publications

(21 citation statements)

References 10 publications

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“…There are indications that the level of health literacy is correlated with other factors such as educational level and degree of information literacy [17,27]. In the present study there might also be a difference linked to factors such as social network and educational level in the degree to which the informants adapt information.…”

Section: General Discussion and Resultsmentioning

confidence: 49%

“…The HP is the information provider, while the patient is the recipient and sometimes has to assimilate life changing information. When given a choice, most patients prefer human contact to online health services and generally have a strong desire to make healthrelated decisions in cooperation with a HP [14,16,17].…”

Section: Introductionmentioning

confidence: 99%

“…[12,13,16]. Receiving information in such a positive way not only helps the patient to adjust her/his expectations by evoking a sense of security but can also counteract unjustified expectations caused by incorrect information obtained from other sources [16,17,19,20].…”

Section: Introductionmentioning

confidence: 99%

“…There is also research focusing on the general population, health consumers' need for information and information habits [17,21,22]. A Japanese study about health consumers' information habits found that the use of information differed somewhat in relation to factors such as age, educational level and sometimes geographic location [17]. The main reason for searching for information was to obtain confirmation or moral support in a health-related matter [14].…”

Section: Introductionmentioning

confidence: 99%

“…The main reason for searching for information was to obtain confirmation or moral support in a health-related matter [14]. When it came to actual medical decisions, patients preferred to talk to another human being, either a HP or a peer [1,17,23].…”

Section: Introductionmentioning

confidence: 99%

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Quality and availability of information in primary healthcare: the patient perspective

Abelsson

Morténius

Bergman

et al. 2020

Scandinavian Journal of Primary Health Care

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Objective: To explore lived experiences of patients communicating with and receiving information from primary health care. Design: Qualitative study analysing transcribed interviews by descriptive content analysis. Setting: Recruitment and interviews took place in southern Sweden in three primary care centres where privacy and undisturbed interview environments was ensured. Subjects: 17 primary care patient informants, 9 men and 8 women aged 31-84 years with varying educational levels from primary school to post graduates. Main outcome measures: Thematic categories and subcategories reporting the lived experience of the patients. Results: The analysis yielded three categories and identified as a main theme a feeling of unpredictability based on the emotional aspects of feeling lost and vulnerable when trying to access primary care. The category" Need for easy access" illustrated emotional aspects of importance to patients when contacting primary health care." Need for individual adaptation" described the need to individually adapt health related information." Information exchange" comprised experiences of information evaluation and understanding new information. Conclusions: Patients generally trusted the information received, but experienced a lack of communication, which evoked feelings of unpredictability and abandonment. Experiences of limited access to primary health care and the need for varying degrees of adaptation on the part of the individual were factors of concern for how patients experienced the care. KEY POINTS Smooth communication and understandable information are fundamental for quality primary health care. This qualitative interview study identified the following key points from analysing the views of 17 patients: Patients indicated a feeling of unpredictability due to lack of access to and communication with health professionals. Patients sometimes reported an inability to understand information conveyed by health professionals. Being able to form relationships with health professionals was crucial for patients' trust and understanding.

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Section: General Discussion and Resultsmentioning

confidence: 49%

Section: Introductionmentioning

confidence: 99%