Health Care Transformation

Koster, John M.D.; Stewart, Elizabeth; Kolker, Eugene

doi:10.1097/acm.0000000000001047

Cited by 13 publications

(3 citation statements)

References 6 publications

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“…There is no doubt that the digital transformation of health care is changing how health care is delivered [ 1 , 2 ]. Besides aspects of efficiency, safety, and patient empowerment, digitalization also affects the work environment of health care staff.…”

Section: Introductionmentioning

confidence: 99%

Why Are Digital Health Care Systems Still Poorly Designed, and Why Is Health Care Practice Not Asking for More? Three Paths Toward a Sustainable Digital Work Environment

Persson¹,

Rydenfält²

2021

J Med Internet Res

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Knowledge of how to design digital systems that are ergonomically sound, high in usability, and optimized for the user, context, and task has existed for some time. Despite this, there are still too many examples of new digital health care systems that are poorly designed and that could negatively affect both the work environment of health care staff and patient safety. This could be because of a gap between the theoretical knowledge of design and ergonomics and the practical implementation of this knowledge in procuring and developing digital health care systems. Furthermore, discussions of digitalization are often at a general level and risk neglecting the nature of direct interaction with the digital system. This is problematic since it is at this detailed level that work environment and patient safety issues materialize in practice. In this paper, we illustrate such issues with two scenarios concerned with contemporary electronic health care records, based on field studies in two health care settings. We argue that current methods and tools for designing and evaluating digital systems in health care must cater both to the holistic level and to the details of interaction and ergonomics. It must also be acknowledged that health care professionals are neither designers nor engineers, so expectations of them during the development of digital systems must be realistic. We suggest three paths toward a more sustainable digital work environment in health care: (1) better tools for evaluating the digital work environment in the field; (2) generic formulations of qualitative requirements related to usability and for adaptation to the user, context, and task, to be used in procurement; and (3) the introduction of digital ergonomics as an embracing concept capturing several of the ergonomic challenges (including physical, cognitive, and organizational aspects) involved in implementing and using digital systems.

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Section: Introductionmentioning

confidence: 99%

Why Are Digital Health Care Systems Still Poorly Designed, and Why Is Health Care Practice Not Asking for More? Three Paths Toward a Sustainable Digital Work Environment

Persson¹,

Rydenfält²

2021

J Med Internet Res

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“…Healthcare transformation can gain from the integration of IS/IT solutions with big data (Wang et al 2015). Innovation such as digitisation is instrumental to accelerating transformation of healthcare services (Koster et al 2016). Integration of social media and big data helps to eliminate the need to maintain expensive computing hardware, dedicated storage space and software applications (Hashem et al 2015).…”

Section: What Are the Factors That Influence Big Data In Healthcare?mentioning

confidence: 99%

“…Thus, McCormack et al (2014) proposed the analysis of big data for futuristic purposes and environmental trends. However, the use of social media and big data to improve healthcare delivery is challenged and hindered by factors, including integration (Hashem et al 2015), security and privacy (Househ, Borycki & Kushniruk 2014) and complexity of technology (Koster, Stewart & Kolker 2016). This could be a contributing factor to why research in healthcare has not yet been covered extensively (De Choudhury et al 2013).…”

Section: Introductionmentioning

confidence: 99%

Integration of social media with healthcare big data for improved service delivery

Mgudlwa¹,

Iyamu²

2018

S. Afr. j. inf. manag.

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Background: In the last decade, social media users across the world have crossed 1 billion, making it one of the fastest growing sources of big data. Also, people needing healthcare continue to increase in every society. Through accessibility, communication and interaction between health practitioners and patients, this type of ever-growing, social media subscriber–based platform can be of significant use in improving healthcare delivery to society. However, users encounter serious challenges in their attempts to make use of social media and big data for health-related services. The challenges are primarily caused by factors such as integration, complexity, security and privacy. The challenges are mainly owing to the sensitive nature of the healthcare environment, as a result of personalisation and privacy of information. Objectives: The objectives of the study were to examine and gain a better understanding of the complexities that are associated with the use of social media and healthcare big data, through influencing factors, and to develop a framework that can be used to improve health-related services to the patients. Methods: The interpretivist approach was employed, within which qualitative data were collected. This included documents and existing literature in the areas of social media and healthcare big data. To have a good spread of both previous and current state of events within the phenomena being studied, literature published between 2006 and 2016 were gathered. The data were interpretively analysed. Results: Based on the analysis of the data, factors of influence were found, which were used to develop a model. The model illustrates how the factors of influence can enable and at the same time constrain the use of social media for healthcare services. The factors were interpreted from which a framework was developed. The framework is intended to guide integration of social media with healthcare big data through which service delivery to patients can be improved. Conclusion: This study can be used to guide integration of social media with healthcare big data by health facilities in the communities. The study contributes to healthcare workers’ awareness on how social media can possibly be used to improve the services that they provide to the needy. Also, the study will benefit information systems and technologies and academic domains, particularly from the health services’ perspective.

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Digital Health Research Methods and Tools: Suggestions and Selected Resources for Researchers

Gray

Gilbert

2017

Advances in Biomedical Informatics

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Health Care Transformation

Cited by 13 publications

References 6 publications

Why Are Digital Health Care Systems Still Poorly Designed, and Why Is Health Care Practice Not Asking for More? Three Paths Toward a Sustainable Digital Work Environment

Why Are Digital Health Care Systems Still Poorly Designed, and Why Is Health Care Practice Not Asking for More? Three Paths Toward a Sustainable Digital Work Environment

Integration of social media with healthcare big data for improved service delivery

Digital Health Research Methods and Tools: Suggestions and Selected Resources for Researchers

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