“…Hospital managers and HCPs play a key role in improving patient safety (Brasaitė, Kaunonen, Martinkėnas, Mockienė, & Suominen, ; Hughes & Clancy, ; Parand, Dopson, Renz, & Vincent, ). To date studies examining patient participation have been conducted in developed countries and have only looked at the views of patients or HCPs and no qualitative study has included the perspective of policy makers (De Brun, Heavey, Waring, Dawson, & Scott, ; Martin, Navne, & Lipczak, ; Ringdal, Chaboyer, Ulin, Bucknall, & Oxelmark, ; Skagerstrom, Ericsson, Nilsen, Ekstedt, & Schildmeijer, ).…”