The debate over whiplash injuries over the past 20 years is reminiscent of incandescent globes, generating more heat than light and using important energy. We know that the overwhelming majority of patients with neck pain after motor vehicle crashes recover completely over a few weeks. The problem is the cohort with ongoing symptoms, which often extend beyond the neck and are not associated with clinical or radiological abnormalities. This group of patients are often inextricably involved with insurance claims, and this in itself attracts pejorative views from some practitioners.Studies into the proportion of patients with chronic symptoms and the determinants of these symptoms have varied in design and execution, with a particular problem being the sampling point. Counting insurance claims is fraught with behavioural, motivational, and jurisdictional confounders. Identifying patients as they present to hospital risks including only those with more severe initial symptoms. Police records depend on complete and accurate reporting. Mindful of these limitations, the cohort followed robustly by Gargan and colleagues over 30 years shows that more than a third of patients still have symptoms, but that these symptoms may diminish after 15 years. 1 Although this may be biased towards an overestimate, it still indicates an important burden of illness.Systematic reviews of cohort studies have identified a range of predictors of chronicity. These include non-use of seatbelts, more severe pain at presentation, headache, back pain, immediate neck pain, previous neck pain, and more clinical signs. Psychosocial factors include no education beyond school, female sex, and tendency to catastrophise. 2 However, it is unclear how much of the variability these factors explain. Other studies have suggested that even the expectation of recovery itself affects prognosis, so that those not expecting to recover are less likely to. 3 Notably, settlement of compensation has not been shown to result in recovery. 4