HCI Challenges for Consumer-Based Aging in Place Technologies

Skubic, Marjorie; Mishra, Anup Kumar; Harris, Bradford H.; Abbott, Carmen; Craver, Andrew; Musterman, Katy; Rantz, Marilyn

doi:10.1007/978-3-319-39943-0_11

Cited by 3 publications

(3 citation statements)

References 24 publications

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“…The system primarily includes three different sensor systems, including a depth sensor system to track gait and fall risk and detect falls, a noninvasive bed sensor system to track heart rate, respiration rate, sleep patterns, and restlessness in bed, and a motion sensor system to track daily activity patterns. Sensor information is accessible via a web portal for the clinical staff in senior housing sites [7]. The participants of this focus group study were then asked about the idea of using a personal health system, specifically designed for older adults and their family members to visualize the same sensor data in a format designed for them.…”

Section: Focus Groups Studiesmentioning

confidence: 99%

Development and Comparison of Customized Voice-Assistant Systems for Independent Living Older Adults

Shalini

Levins

Robinson

et al. 2019

Lecture Notes in Computer Science

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Section: Focus Groups Studiesmentioning

confidence: 99%

Development and Comparison of Customized Voice-Assistant Systems for Independent Living Older Adults

Shalini

Levins

Robinson

et al. 2019

Lecture Notes in Computer Science

Self Cite

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“…Johnson (2008) reported similar experiences. (Skubic et al, 2016) discussed challenges 30 in designing user interfaces that older adults can easily interact with.…”

Section: Introductionmentioning

confidence: 99%

Integration of an in-home monitoring system into home care nurses’ workflow: A case study

Klemets

Määttälä

Hakala

2019

International Journal of Medical Informatics

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BackgroundThe healthcare system faces a major challenge in caring for an increasingly ageing population as this task requires more resources than are currently available. Adopting monitoring technologies could enable more efficient care practices and support ageing in place.Objectives To investigate how the use of an in-home motion monitoring system can be integrated into home care nurses' workflows and to uncover the factors behind system adoption.Design A single case study adopting a qualitative approach.Setting A home care unit serving older adults living in independent living residences within an apartment complex.Method Multiple data collection methods were used including individual and group interviews, a questionnaire with open-ended questions, evaluation probes, and system log data. The qualitative material was analysed using a stepwise-deductive inductive approach.Results A central factor behind system adoption was the perceived usefulness of gaining information about older adults' night-time activities. In particular, monitoring older adults suffering from memory disorders was considered advantageous. The information that the system provided supported nurses in health assessments and assisted in adjusting care decisions. Previous negative experiences with similar technologies initially influenced the time for adoption. Further, although nurses were closely involved in the system design process, they took some time to get acquainted with the system and to integrate its use into daily practice. System reliability and accuracy issues influenced nurses' trust in the sensory data.Conclusion The findings suggests that in a home care setting, focusing on motion pattern monitoring for older adults with memory disorders can provide significant benefits and therefore also facilitate system adoption among nurses. Involving nurses in the design of the technology and providing opportunities to trial the system in real practice also appear to be important in achieving system adoption. 65 compatibility, complexity, trialability, and observability (Rogers, 1983). Relative advantage refers to how potential users perceive the innovation as an advantage over existing alternatives. For example,

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“…However, the implementation of technology in long‐term care (LTC) settings is complex due to the need for staff assistance and the added workload it creates (Chu, Quan, et al, 2021). While the use of assistive technology in community settings for older adults has been studied (Choi et al, 2021; Lee, 2014; Skubic et al, 2016; Tural et al, 2021), the feasibility and acceptability of implementing of using such technology in LTC settings remains an under‐researched area (Pappadà et al, 2021). LTC homes are complex environments.…”

Section: Introductionmentioning

confidence: 99%

‘I want him to tell me he loves me’: A smart audio device, Tochie, for resident‐family connection in long‐term care

Hung

Yang

Lin

et al. 2023

Int J Older People Nursing

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Background Older people living in long‐term care homes are particularly susceptible to loneliness and social isolation, which the COVID‐19 pandemic has exacerbated further. ‘Tochie’ is a smart audio device that allows family members to remotely record and send messages, such as daily reminders and comforting recordings, to their loved ones in LTC settings. The purpose of this study was to assess the feasibility and acceptability of using Tochie to improve resident‐family connections, and to investigate user experience, impact and lessons learned. Methods Participants included 10 residents, nine family members and six care staff from two LTC homes in British Columbia, Canada. A Tochie was provided to each resident to use with their family members over a 4‐week intervention period. The research team provided support and gathered feedback from family members and care staff through weekly phone and email correspondence. Qualitative descriptive design was used, including pre‐ and post‐intervention focus groups and interviews held via Zoom and phone to gather participants' experiences with Tochie. Themes were identified through thematic analysis. Results Three themes were identified: (1) Facilitating emotional connection, (2) Using the device in creative and personalised ways and (3) Structural challenges and supports. Based on these findings, recommendations for future research and practice are provided. Conclusion The COVID‐19 pandemic has prompted a rethinking of what it means to ‘stay in touch’ with loved ones in LTC settings. This study found that Tochie has opened up new opportunities for family connection and provided emotional support for residents. The results of this study offer valuable insights into the implementation of assistive technology in LTC homes to support resident care.

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HCI Challenges for Consumer-Based Aging in Place Technologies

Cited by 3 publications

References 24 publications

Development and Comparison of Customized Voice-Assistant Systems for Independent Living Older Adults

Development and Comparison of Customized Voice-Assistant Systems for Independent Living Older Adults

Integration of an in-home monitoring system into home care nurses’ workflow: A case study

‘I want him to tell me he loves me’: A smart audio device, Tochie, for resident‐family connection in long‐term care

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