HCI and Societal Issues: A Framework for Engagement

Hochheiser, Harry; Lazar, Jonathan

doi:10.1080/10447310701702717

Cited by 70 publications

(32 citation statements)

References 225 publications

(171 reference statements)

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“…A participatory approach allows for the active participation between the healthcare professionals and developers to obtain a common understanding of the work processes in practice. Hochheiser and Lasar [36] caution against a focus purely on the design of a user interface that will result in a lack of considerations of the social, political, ethical, and societal implications of computer systems.…”

Section: Participatory Designmentioning

confidence: 99%

The level of participation during the development of a mobile care data application for home-based healthcare in a developing context: An actor-network theory perspective

Harpe¹

2014

SACJ

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The context of this study is home-based healthcare in a South African resource-restricted community. The research case involved the design and development of a mobile care data application, created to assist community caregivers in their professional activities. The development principles of a suitable application for feature phones (limited functionality) in this context are not fully established, however. For the mobile care data application, a participatory design approach was employed. It was observed, conversely, that the level of participation of all stakeholders differed significantly. It was especially observed that the designer and end-users were less involved in the actual development of the prototype. These differences may have an influence on the end product/result. Actor-network theory may provide the mechanism to describe how the human and non-human actors formed relations as they participate in these processes. Considering the alignment of such networks, the coordination, devices and passages during the four translation moments provide valuable insights in the design and development of technology products. This paper will consider these elements in more depth. With a social embeddedness perspective the level of participation was high during the design of the proposed ICT solution with the active participation of the care givers from the developing context. The socio-economic factors of the developing context influenced the development of the mobile application with the complexities of the socio-technical context evident in the difficult translations between the participants

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Section: Participatory Designmentioning

confidence: 99%

The level of participation during the development of a mobile care data application for home-based healthcare in a developing context: An actor-network theory perspective

Harpe¹

2014

SACJ

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“…The usability of voting machines has been an ongoing problem around the world. Part of the challenge of influencing public policies on voting machines is that, unlike the world of web accessibility, where the HCI community was pro-active and involved, the HCI community got a late start into the world of voting machines [3].…”

Section: Control Over How Interfaces Are Developed In Certain Applicamentioning

confidence: 99%

Workshop on engaging the human-computer interaction community with public policymaking internationally

Lazar

Barbosa

Gulliksen

et al. 2013

CHI '13 Extended Abstracts on Human Factors in Computing Systems

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“…Hochheiser and Lazar (2007), in an article that deals with HCI and societal issues, distinguished between business and organizational needs, government needs, and personal and community needs. This distinction roughly equals our distinction of three subsystems of society.…”

Section: Social Theory Foundationsmentioning

confidence: 99%

“…Design is understood on one hand in the tradition of social systems design as the conscious shaping of social systems and on the other hand in the tradition of HCI as interaction design of technological systems. However, the HCI literature also includes several examples of HCI engagement with societal issues (Hochheiser & Lazar, 2007). The view of the HCI field is slightly broadened by considering social, political, ethical, and societal implications of computer systems in recent research.…”

Section: Introduction: a Theoretical Model Of Societymentioning

confidence: 99%

HCI and Society: Towards a Typology of Universal Design Principles

Fuchs

Obrist

2010

International Journal of Human-Computer Interaction

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The task of this article is to focus on aspects of design from a theoretical perspective that works out a general framework of techno-social design that is grounded in the notion of the participatory, cooperative, sustainable information society. The approach is normative in that it is based on the judgment that not just any information society is needed, but one that has specific qualities that this article tries to identify. Methodologically, the article works out a conceptual framework that synthesizes general social theory and human-computer interaction. Design is seen as a social process that shapes society and techno-social systems. First, a model of society that is based on the dialectical interaction of economic, political, and cultural subsystems is introduced. Then, the notion of the the participatory, cooperative, sustainable information society is introduced. This theoretical definition is then used for classifying design principles of techno-social information systems from a social theory perspective.

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HCI and Societal Issues: A Framework for Engagement

Cited by 70 publications

References 225 publications

The level of participation during the development of a mobile care data application for home-based healthcare in a developing context: An actor-network theory perspective

The level of participation during the development of a mobile care data application for home-based healthcare in a developing context: An actor-network theory perspective

Workshop on engaging the human-computer interaction community with public policymaking internationally

HCI and Society: Towards a Typology of Universal Design Principles

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