Having a Foot on Each Shore - Bridging Global Software Development in the Case of SMEs

Richardson, Ita; Avram, Gabriela; Deshpande, Sadhana; Casey, Valentine

doi:10.1109/icgse.2008.21

Cited by 20 publications

(16 citation statements)

References 22 publications

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“…However, research on global software development has examined different phenomena within supplier firms, e.g. Richardson et al (2008) and Deshpande et al (2010), as well as software process improvement in small and medium sized enterprises, e.g. Savolainen et al (2007) and Valtanen and Sihvonen (2008).…”

Section: Discussionmentioning

confidence: 99%

Software development project success and failure from the supplier's perspective: A systematic literature review

Savolainen

Ahonen

Richardson

2012

International Journal of Project Management

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130

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In this paper, we consider software development project success and failure from the supplier's perspective. First we clarified concepts in order to be able to exclude review articles on in-house projects, continuous services, the customer's perspective, and software product development, with the aim of providing valid results for supplier firms. We divided success criteria into project success and project management (PM) success, and, in seven articles, identified three success criteria from the supplier's perspective: customer satisfaction, short-term business benefits, and long-term business benefits. In contrast, no definition of software development project failure was found. Articles were found in seven different journals, showing that knowledge on software development project success from the supplier's perspective is fragmented. This impedes the growth of knowledge on this topic.

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Section: Discussionmentioning

confidence: 99%

Software development project success and failure from the supplier's perspective: A systematic literature review

Savolainen

Ahonen

Richardson

2012

International Journal of Project Management

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130

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“…They define offshoring as collaboration with remote divisions of the same company and oppose it to outsourcing (collaboration with a different organization). "Offshoring and outsourcing" are used as opposed or complementary terms explicitly or implicitly in a number of articles (Babar and Niazi, 2008;Berenbach and Gall, 2006;Burger, 2007;Casey and Richardson, 2006;Casey and Richardson, 2008;Richardson et al, 2008). This use is confusing because the authors do not specify the relationship between the terms (C1).…”

Section: Figure 4: Use Of Different Termsmentioning

confidence: 99%

An empirically based terminology and taxonomy for global software engineering

et al. 2012

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Many organizations nowadays strive for utilization of benefits offered by global software engineering (GSE) and sourcing strategies are thus discussed more often. Since there are so many variations of the attributes associated with global software projects a large amount of new terms has been introduced. The diversity in sourcing jargon however has caused difficulties in determining which term to use in which situation, and thus causing further obstacles to searching and finding relevant research during, for example, systematic literature reviews. The inability of judging the applicability of the research in an industrial context is another important implication on the transferability of research into practice. Thus the need for accurate terminology and definitions for different global sourcing situations emerges as a way for the community to build upon each other's work and hence making progress more quickly. In this paper we first investigate the state of the use of the GSE jargon concluding that terminology is very diverse (many synonyms used to describe the same phenomena), often confusing (same terms used to describe different phenomena) and occasionally ambiguous (few terms used to describe several phenomena). In order to address the identified problems, we conducted a Delphi-inspired study with ten well-established researchers in GSE and developed an empirically based glossary for the key concepts in global software engineering. We then propose a taxonomy for GSE by categorizing the selected terms based on generalizationspecialization relationships and illustrate how the taxonomy can be used to categorize and map existing knowledge. The proposed contribution targets future researchers, who will publish or synthesize further empirical work and practitioners, who are interested in published empirical cases. Therefore this work is expected to make a contribution to the future development of research in the GSE field, and alleviate understandability and transferability of existing and future knowledge into practice.

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“…The second case study (company B) was conducted in a small Irish-Romanian company in 2007 [8]. We used ethnographically-informed methods, undertaking visits in both sites, interviewing the managers and two developers and collecting a number of documents.…”

Section: Methodsmentioning

confidence: 99%

Bridging knowledge distribution - The role of knowledge brokers in distributed software development teams

Boden

Avram

2009

2009 ICSE Workshop on Cooperative and Human Aspects on Software Engineering

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Software development requires the handling of complex and context specific knowledge to be successful. Hence, efficient knowledge management (KM) counts amongst the most important challenges for any software project, but especially for small enterprises working with distributed teams. One important topic for KM in distributed teams is the role of "bridges" enacted by people who become boundary spanners and facilitate the exchange of knowledge between the sites. In our paper we present empirical findings related to such bridges in the context of two small companies with offshore sites. In doing so, we concentrate on the particular roles these knowledge brokers play in the distributed development practices. We show how small software companies rely on the commitment of particular team members and informal knowledge management practices. The paper concludes with a number of open questions to be addressed by future studies.

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Having a Foot on Each Shore - Bridging Global Software Development in the Case of SMEs

Abstract: In a globalised world economy, small and mediumsized companies (SMEs)

Cited by 20 publications

References 22 publications

Software development project success and failure from the supplier's perspective: A systematic literature review

Software development project success and failure from the supplier's perspective: A systematic literature review

An empirically based terminology and taxonomy for global software engineering

Bridging knowledge distribution - The role of knowledge brokers in distributed software development teams

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