2012
DOI: 10.1111/j.1758-5899.2011.00164.x
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Harnessing mobile communications innovations for water security

Abstract: Water security aims to provide safe, reliable, affordable and sufficient water for people, agriculture, industry and ecosystems, subject to societal choices across related trade‐offs and risks. Managing resource risks, delivering effective governance, promoting financial sustainability and achieving social equity are central to achieving water security. We explore how innovations in mobile communications have created an inclusive, secure and low cost architecture for financial and data flows to reduce risk and… Show more

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Cited by 24 publications
(22 citation statements)
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References 9 publications
(8 reference statements)
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“…Over time, the community water management model 'steadily gain[ed] the status of received wisdom' (Kleemeier 2000, p. 931). However, with one in three handpumps not functioning at one time in Africa, there is increasing demand for a more sustainable approach, particularly to know where and when handpumps fail to avoid the significant health, income and welfare costs for rural residents living in remote areas (Harvey 2007;RWSN 2010;Hope et al 2012).…”
Section: Application and Impactmentioning
confidence: 99%
“…Over time, the community water management model 'steadily gain[ed] the status of received wisdom' (Kleemeier 2000, p. 931). However, with one in three handpumps not functioning at one time in Africa, there is increasing demand for a more sustainable approach, particularly to know where and when handpumps fail to avoid the significant health, income and welfare costs for rural residents living in remote areas (Harvey 2007;RWSN 2010;Hope et al 2012).…”
Section: Application and Impactmentioning
confidence: 99%
“…A key reason for low cost recovery is low revenue collection. Payment of water bills to water service offices or through banks can be inconvenient and expensive [50]. Since 2009, at least 22 water service providers (WSPs) in seven African countries have offered the option of paying water bills by mobile money to 19 million customers.…”
Section: Risk Transformations To Universal Drinking Water Securitymentioning
confidence: 99%
“…Good use was made of new information technology with the introduction of electronic procurement and mobile water payment options [41]. Mobile water payment options through banks and telephone service providers were introduced, with utility pay points closed, saving over USD 420 000 per year in associated costs [50]. This facilitated improved collection efficiency, made it more convenient and less costly for consumers to pay their bills, and increased revenue.…”
Section: Risk Transformations To Universal Drinking Water Securitymentioning
confidence: 99%
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“…For example, the need to better manage and improve response times to issues of non-compliance (illegal use), particularly during times of water shortage [45,61,140]. Core to network efficiency is also the monitoring of asset condition, with IM having the ability to provide data on meter performance and failure [45] and broader network operations [101].…”
Section: Network Efficiency: Leak Management Illegal Use and Asset Mmentioning
confidence: 99%