Haptic Alternatives for Mobile Device Authentication by Older Technology Users

Kaur, Kulwinder; Cook, David M.

doi:10.1007/978-3-319-93692-5_24

Cited by 5 publications

(3 citation statements)

References 16 publications

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“…CAPTCHAs have evolved over time, setting the user different types of challenges (Gafni and Nagar, 2016; Kaur and Cook, 2019). Initially, they required the transcription of distorted texts or short audios.…”

Section: Digital Platforms From An Old-age Perspectivementioning

confidence: 99%

“…Many users find CAPTCHAs difficult. There are a number of usability issues, as CAPTCHAs are more difficult for people facing either the physical decline often associated with older people (Prusty, n.d.) or learning disabilities (Kaur and Cook, 2019). There is evidence that they also discriminate against individuals in peripheral cultures, as the texts, audios, and images tend to be a reflection of prevailing cultural Western content (Gafni and Nagar, 2016).…”

Section: Digital Platforms From An Old-age Perspectivementioning

confidence: 99%

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Ageism in the era of digital platforms

Rosales

Fernández-Ardèvol

2020

Convergence

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Ageism is the most invisible form of discrimination. While there is some awareness of gender, racial, and socioeconomic discrimination on digital platforms, ageism has received less attention. This article analyzes some tools that are frequently embedded on digital platforms from an old-age perspective, in order to increase awareness of the different ways in which ageism works. We will firstly look at how innovation teams, following homophilic patterns, disregard older people. Secondly, we will show how ageism tends to be amplified by the methods often used on digital platforms. And thirdly, we will show how corporate values contradict the usability issues that mainly affect people with a low level of (digital) skills, which is more common among older people. Counterbalancing the abusive power control of the corporations behind digital platforms and compensating for the underrepresentation of groups in less favorable situations could help to tackle such discrimination.

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Section: Digital Platforms From An Old-age Perspectivementioning

confidence: 99%

Section: Digital Platforms From An Old-age Perspectivementioning

confidence: 99%

Ageism in the era of digital platforms

Rosales

Fernández-Ardèvol

2020

Convergence

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“…However, the number of respondent in this research is much larger than the existing research involving senior citizen (Harte et. al., 2017;Kaur & Cook, 2018;Li & Luximon, 2018;Yu & Chattopadhyay, 2020).…”

Section: A Participantsmentioning

confidence: 99%

Usability Features to Improve Mobile Apps Acceptance among the Senior Citizens in Malaysia

Thamutharam¹,

Mustafa²,

Musthafa³

et al. 2021

ASMScJ

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Mobile apps are designed and specifically developed for a specific purpose. They are widely used nowadays as they benefit many users of different age groups, both the old and young. Although various apps caters to the different needs of the senior citizen users are available, there is a lack in understanding of how usability features of these apps influence the acceptance among the senior citizens. Though many of the existing studies proposed several features that may be beneficial to older users, it is unclear how these features promote the acceptance of mobile apps for older users in countries like Malaysia. Aiming to address this inadequacy, the current study investigate the needs, expectations, and usability features of several mobile apps that are relevant for the Malaysian senior citizen people, aged 65 years and above. The usability evaluation of the developed prototype was performed by using the System Usability Scale (SUS). Based on results of the evaluation, it was concluded that the inclusion of an elder-friendly usability feature can increase the acceptance of mobile apps among the senior citizens.

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