2021
DOI: 10.1080/07421222.2021.1870391
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Handling the Efficiency–Personalization Trade-Off in Service Robotics: A Machine-Learning Approach

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Cited by 18 publications
(8 citation statements)
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“…Input data: In addition to numerical data, AI can process various other inputs, including text (e.g., Adamopoulos et al 2018), images (e.g., Wang et al 2022a, b;Zhang and Ram 2020), and sensor data (e.g., Tofangchi et al 2021;Zhu et al 2020). We add the dimension "input data" to our framework and distinguish between numerical, text, audio and signal, and image data.…”
Section: Fig 1 Conceptual Frameworkmentioning
confidence: 99%
“…Input data: In addition to numerical data, AI can process various other inputs, including text (e.g., Adamopoulos et al 2018), images (e.g., Wang et al 2022a, b;Zhang and Ram 2020), and sensor data (e.g., Tofangchi et al 2021;Zhu et al 2020). We add the dimension "input data" to our framework and distinguish between numerical, text, audio and signal, and image data.…”
Section: Fig 1 Conceptual Frameworkmentioning
confidence: 99%
“…A heatmap is a frequently used data visualization technique in artificial intelligence [ 44 , 45 ] and big data analytics [ 46 , 47 ]. For instance, [ 48 ] argue that heatmap visualization techniques can aid in elucidating the visual data processing predictions of deep artificial intelligence.…”
Section: Literature Reviewmentioning
confidence: 99%
“…The use of AI in service is markedly increasing (Davenport et al, 2020;Gursoy, Chi, Lu, & Nunkoo, 2019;Jörling, Böhm, & Paluch, 2019;Sung, Bae, Han, & Kwon, 2021;Tofangchi, Hanelt, Marz, & Kolbe, 2021). The global AI market size reached $39.9 billion in 2019 and is predicted to rise at a compound annual growth rate of 42.2% from 2020 to 2027 (GrandViewResearch, 2020).…”
Section: Implications For Practicementioning
confidence: 99%