Handle with care: How online social network providers’ privacy policies impact users’ information sharing behavior

Gerlach, Jin; Widjaja, Thomas; Buxmann, Peter

doi:10.1016/j.jsis.2014.09.001

Cited by 62 publications

(39 citation statements)

References 44 publications

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“…find that incorporating nonverbal features of reviewers can massively improve the performance of online fake review detection models. Gerlach et al (2015) find that user perception of privacy risks has a mediating effect on the relationship between policy monetization and user willingness to share information. Burtch et al (2016) analyse a large online crowd funding platform and report that when campaign contributors control/conceal visibility from public display, there is a negative impact on subsequent visitor's conversion likelihood and average contributions.…”

Section: Risks and Concerns With The Use Of Social Mediamentioning

confidence: 86%

Advances in Social Media Research: Past, Present and Future

et al. 2017

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Social media comprises communication websites that facilitate relationship forming between users from diverse backgrounds, resulting in a rich social structure. User generated content encourages inquiry and decision-making. Given the relevance of social media to various stakeholders, it has received significant attention from researchers of various fields, including information systems. There exists no comprehensive review that integrates and synthesises the findings of literature on social media. This study discusses the findings of 132 papers (in selected IS journals) on social media and social networking published between 1997 and 2017. Most papers reviewed here examine the behavioural side of social media, investigate the aspect of reviews and recommendations, and study its integration for organizational purposes. Furthermore, many studies have investigated the viability of online communities/social media as a marketing medium, while others have explored various aspects of social media, including the risks associated with its use, the value that it creates, and the negative stigma attached to it within workplaces. The use of social media for information sharing during critical events as well as for seeking and/ or rendering help has also been investigated in prior research. Other contexts include political and public administration, and the comparison between traditional and social media. Overall, our study identifies multiple emergent themes in the existing corpus, thereby furthering our understanding of advances in social media research. The integrated view of the extant literature that our study presents can help avoid duplication by future researchers, whilst offering fruitful lines of enquiry to help shape research for this emerging field.

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Section: Risks and Concerns With The Use Of Social Mediamentioning

confidence: 86%

Advances in Social Media Research: Past, Present and Future

et al. 2017

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“…First, information privacy researchers have recently studied how the language of privacy policies and the process users go through to give consent may affect subsequent behavior (Capistrano & Chen, 2015;Gerlach, Widjaja, & Buxmann, 2015;Whitley, 2009). Second, Mollick and Rothbard (2014) investigate the importance of consent in a field experiment in which they made employees' productivity metrics far more transparent in a game-like form.…”

Section: Consensual Versus Mandated Transparency Research On the Impmentioning

confidence: 99%

Making Transparency Transparent: The Evolution of Observation in Management Theory

Bernstein¹

2017

ANNALS

169

144

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Observation is key to management scholarship and practice. Yet a holistic view of its role in management has been elusive, in part due to shifting terminology. The current popularity of the term "transparency" provides the occasion for a thorough review, which finds (a) a shift in the object of observation from organizational outcomes to the detailed individual activities within them; (b) a shift from people observing the technology to technology observing people; and (c) a split in the field, with managers viewing observation almost entirely from the observer's perspective, leaving the perspective of the observed to the realm of scholarly methodology courses and philosophical debates on privacy. I suggest how the literature on transparency and related literatures might be improved with research designed in light of these trends.KEYWORDS: transparency, privacy, performance, organizations, management theory ACKNOWLEDGEMENTS: I thank Julie Battilana, Ethan Burris, Tim Earle, Amy Edmondson, John Elder, Elizabeth Hansen, Rosabeth Moss Kanter, Joshua Margolis, Tsedal Neeley, Nitin Nohria, Shefali Patil, Kathy Qu, Ryan Raffaelli, Lakshmi Ramarajan, and Bradley Staats for feedback on prior versions of this work; Jim Detert, Sim Sitkin, and two anonymous reviewers for insightful and developmental feedback; and the Harvard Business School for financial support.Please cite as: Bernstein, E. S. Making transparency transparent: The evolution of observation in management theory. Academy of Management Annals, 11(1): 217-266. 2We are increasingly observed and observing at work. Fifty years ago, a typical manager might have tracked production, revenue, and expenses against budget and periodically observed workers during in-person audits (e.g., Dalton, 1959). Today, advances in technology, from smart cameras to wearable tracking devices, make possible a kind of real-time "SuperVision" (Gilliom & Monahan, 2012) far beyond any level of observability envisioned 50 years ago or when Frederick Taylor (1911) originally promoted managerial oversight through scientific management.Public attention is captured by extreme examples of observation at work, like handheld computers (Amazon) or wearable bands (Tesco) tracking and optimizing employees' every move (Head, 2014;Kantor & Streitfeld, 2015;Rawlinson, 2013), embedded sensors in large fleets of company-owned trucks (e.g., UPS) recording hundreds of measurements to capture every action of the truck and its driver to unearth and enforce time-saving tactics (Goldstein, 2014;Levy, 2015), cameras at Las Vegas casino Harrah's tracking the smiles of card dealers and wait staff as a proxy for customer service quality (Peck, 2013), point-of-sale systems scraping every transaction for signs of employee fraud (Pierce, Snow, & McAfee, 2015), and RFID (radiofrequency identification)-enabled workspaces automatically capturing factory worker progress (Ranganathan, 2015), how long employees spend at their desks (Zillman, 2016), and even who does and does not use hand-soap and hand-sanitizer dispensers ...

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“…5.6 | The model attribute 6. Design constraints: Our proposed model software shall provide effective, easily navigable, and friendly interface.…”

Section: Determine User Security Level Onlinementioning

confidence: 99%

“…6 Users can hide some public information from other users, but they may not have control over what the service provider or sometimes thirdparty applications intend to do with the data. User identity: OSNs are simulations of real-world social relationships interaction; therefore, OSN service providers led users (optionally or compulsory) to reveal their personal information (e.g., personal images, birth dates, phone numbers, current addresses, and education), which can be considered private and or sensitive.…”

mentioning

confidence: 99%

“…User identity: OSNs are simulations of real-world social relationships interaction; therefore, OSN service providers led users (optionally or compulsory) to reveal their personal information (e.g., personal images, birth dates, phone numbers, current addresses, and education), which can be considered private and or sensitive. 6 Users can hide some public information from other users, but they may not have control over what the service provider or sometimes thirdparty applications intend to do with the data. Indeed, some OSNs such as LinkedIn and Google+ require some information to be "publicly visible."…”

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confidence: 99%

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An efficient approach of improving privacy and security in online social networks

Almasoud

Almogren

Hassan

et al. 2017

Concurrency and Computation

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Online social networks (OSNs) have become popular and widely used by many people nowadays.As those OSNs increase, the virtual social interactions have resulted in increasing privacy and security concern. Many approaches have been proposed in order to provide users with "better" privacy protection, but none of those approaches have "fully succeeded," due to their conflict with service providers 0 economic benefits or due to the suggestion of changing the OSNs architecture. In this paper, we propose a new model that would improve privacy and security in OSNs by preventing users from revealing private and or confidential information online as possible. We endeavor to create a balance between privacy and security improvement versus the service provider business model.

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Handle with care: How online social network providers’ privacy policies impact users’ information sharing behavior

Cited by 62 publications

References 44 publications

Advances in Social Media Research: Past, Present and Future

Advances in Social Media Research: Past, Present and Future

Making Transparency Transparent: The Evolution of Observation in Management Theory

An efficient approach of improving privacy and security in online social networks

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