Handheld Librarians: A Survey of Librarian and Library Patron Use of Wireless Handheld Devices

Spires, Todd

doi:10.1080/10875300802326327

Cited by 13 publications

(9 citation statements)

References 7 publications

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“…al, 2005;Kaikkonen, 2008). Librarians have been shown to be early adopters of mobile technology compared to the public in general (Spires, 2008a), but the public is likewise adopting the technology rapidly. When Ryerson University Library surveyed their patrons in 2008, 29% of respondents indicated that they owned an internet-capable handheld device; a year later in 2009, that number was 65% (Wilson and McCarthy, 2010).…”

Section: In 2010 the Educause Center For Applied Research's Study Ofmentioning

confidence: 99%

Canadian academic libraries and the mobile web

Canuel

Crichton

2011

New Library World

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Purpose: The purpose of this paper is to assess how Canadian academic libraries have responded to the rapidly evolving mobile environment and to identify gaps in the services provided, while suggesting areas for future development. Methodology:We conducted an examination of the mobile content and services provided by the libraries of the member institutions of the Association of University and Colleges of Canada (AUCC). Based on this examination, we describe the current state of mobile librarianship in Canadian academic libraries. A review of the literature places the investigation in its broader context. Findings:Only 14% of AUCC libraries currently advertise some type of mobile web presence, with mobile websites being prevalent over downloadable apps. Examples of content and services are highlighted to illustrate current trends and to provide insight into future directions for developing mobile services. Practical implications:This study raises awareness of the importance of mobile technology for academic libraries and the need to address the lack of mobile content and services provided by most Canadian postsecondary institutions. We also identify best practices exhibited by the surveyed libraries.Originality/value: This is the first exploration of this type into how academic libraries in Canada have responded to the mobile environment. The value of this research is in helping libraries identify and address shortcomings in the mobile content and services they provide, and in highlighting efforts by libraries to address their users' needs in this area.

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Section: In 2010 the Educause Center For Applied Research's Study Ofmentioning

confidence: 99%

Canadian academic libraries and the mobile web

Canuel

Crichton

2011

New Library World

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“…15 Spires' survey questions focused on librarians' perceptions rather than on empirical data. We developed separate surveys for librarians and students in hopes of avoiding problems that could arise from basing assumptions on perceived behavior or from the complexity of interpreting and generalizing from perceptions.…”

Section: Nationwide Survey Of Librariansmentioning

confidence: 99%

Mobile Technologies & Academics: Do Students Use Mobile Technologies in Their Academic Lives and are Librarians Ready to Meet this Challenge?

Dresselhaus¹,

Shrode

2012

ITAL

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In this paper we report on two surveys and offer an introductory plan that librarians may use to PURPOSE OF THE STUDYSimilar to colleagues in all types of libraries around the world, librarians at Utah State University (USU) want to take advantage of opportunities to provide information resources and library services via mobile devices. Observing growing popularity of mobile, Internetcapable telephones and computing devices, USU librarians assume that at least some users would welcome the ability to use such devices to connect to library resources. To find out what mobile services or vendors' applications USU students would be likely to use, we conducted a needs assessment. The lessons learned will provide important guidance to management decisions about how librarians and staff members devote time and effort toward implementing and developing mobile access.We conducted a survey of USU's students (approximately 25,000 undergraduates and graduates) to determine the degree of handheld device usage in the student population, the purposes for which students use such devices, and students' interests in mobile access to the library. In addition, we surveyed librarians to learn about libraries' current and future plans to launch mobile services. This survey was administered to an opportunistic population

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“…Impact on Staff Time Spires (2008) advises libraries to be prepared to assist device users when they have problems. They need to assign a librarian, staff person, or IT professional to become knowledgeable about the devices and learn how they work in advance of fielding questions (308).…”

Section: Possible Impacts Of Library Mobile Website Implementationmentioning

confidence: 99%

Best Practices of Library Mobile Website Design: A Literature Review

Becker

2015

College & Undergraduate Libraries

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Handheld Librarians: A Survey of Librarian and Library Patron Use of Wireless Handheld Devices

Cited by 13 publications

References 7 publications

Canadian academic libraries and the mobile web

Canadian academic libraries and the mobile web

Mobile Technologies & Academics: Do Students Use Mobile Technologies in Their Academic Lives and are Librarians Ready to Meet this Challenge?

Best Practices of Library Mobile Website Design: A Literature Review

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