Guided systems versus interactive online help

Westendorp, P.H.

doi:10.1109/ipcc.1997.637024

Cited by 1 publication

(2 citation statements)

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“…In the course of this century, more and more information has been conveyed by pictures and graphs [5]. The development of visual information in our corpus is completely in line with this general trend.…”

Section: The Disappearance Of Human Beingssupporting

confidence: 74%

“…Furthermore, address forms are avoided by the extensive use of the passive voice. However, most importantly, Lacing the Needle* The thread is led from the spool through the eye (12), then downwards from right to left between the tension pullies (1 4), through the little spring (5) on the left side of the pullies, under the thread conductor (6), upwards from right to left through the eye (1 1) of the thread lever, downwards into the eye (7) on the front of the front panel, into the thread conductor (9) on the sleeve in which the bar of the needle moves, then from left to right through the eye of the needle, leaving free an end of about 7 cm, when the lever ( Men leidt den draad van den klos door het oogje (12), dan naar beneden van rechts naar links tusschen de spanningsschijven (14), door het kleine veertje (5) links van den spanningen, onder den spanning-draadgeleider (6), naar boven van rechts naar links door het oogje (1 1) van den draadhefboom, naar beneden in het oogje (7) aan de voorzijde van de frontplaat, in den draadgeleider (9) op de bus, waarin de naaldstang beweegt, dan van links naar rechts door het oog van de naald, hierbij een eind van circa 7 cM. vrijlatend, als de draadhefboom (1 1) op zijn hoogste punt is.…”

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Changing Standards in Technical Communication

Jansen

Lentz

1996

Journal of Technical Writing and Communication

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How have Dutch instructive texts changed in the course of the last century? This question is the topic of a research project presented in this article. First, we give some insight into the kind of documents we have collected in our corpus. The oldest instructive texts date from the beginning of the nineteenth century. But for most technical devices, the tradition of adding an instructive text starts about 1925. After that we present a few results of the investigations: the disappearance of persuasive passages and of realistic representations of human beings. Finally, we give a more detailed sketch of the development of the algorithmic style.

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Section: The Disappearance Of Human Beingssupporting

confidence: 74%

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