Guest Editorial: HCI studies in management information systems

Ping, Zhang; Nah, Fiona Fui‐Hoon; Preece, Jenny

doi:10.1080/01449290410001669905

Cited by 27 publications

(8 citation statements)

References 13 publications

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“…Eight of 10 papers in special journal issues covered Internet and Web behavior. 41 CHI and the shifting focus of discretionary use CHI immediately took up issues raised by GUIs, such as mouse manipulation, visual display of information, and user interface management systems (UIMSs). An influential 1986 analysis by Edwin Hutchins, James Hollan, and Donald Norman concluded that "it is too early to tell" how GUIs would fare.…”

Section: Is and The Formation Of Ais Sighcimentioning

confidence: 99%

“…A historical survey of IS research identifies HCI as one of five major research streams, initiated by Russell Ackoff's 1967 paper on challenges in dealing with computer-generated information. 15 Companies acquired expensive business computers to address major organizational concerns. Managers could be virtually chained to them almost as tightly as Shackel's operator and data entry "slaves."…”

Section: Information Systemsmentioning

confidence: 99%

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Three Faces of Human-Computer Interaction

Grudin

2005

IEEE Annals Hist. Comput.

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People have interacted with computers from the start, but it took time for human-computer interaction (HCI) to become a recognized field of research. Related journals, conferences, and professional associations appeared in the 1970s and 1980s. HCI is in the curricula of research universities, primarily in computer science, yet it has not coalesced into a single discipline. Fields with researchers who identify with HCI include human factors and ergonomics, information systems, cognitive science, information science, organizational psychology, industrial engineering, and computer engineering.This article identifies historical, conceptual, and cultural distinctions among three major research threads. One thread extended human factors or engineering psychology to computing. Another developed when mainframes spawned business computing in the 1960s. The third, focused on individual use, arose with minicomputers and home computers and burgeoned with personal computing in the 1980s.Although they share some issues and methods, these research efforts have not converged. They emerged within different parent disciplines, at different times, and comprised different generations of researchers. Approaches, attitudes, and terminology differed. Two-computer operation and information systems management-embraced the journal-oriented scholarly tradition of the sciences; the thirdcomprising cognitive and computer scientistshas placed greater emphasis on conference publication. In addition, each thread initially emphasized a different aspect of computer use: mandatory hands-on use, hands-off managerial use, and discretionary hands-on use.Designing for a use that is a job requirement and designing for a use is discretionary can be very different activities. These often unvoiced distinctions contributed to the current state of HCI research and may shape its future. Human-tool interaction at the dawn of computingHighly specialized tools were developed through the centuries to support carpenters, blacksmiths, and other artisans. However, efforts to apply science and engineering to improve the efficiency of work practices became prominent only about a century ago, when time-and-motion studies exploited inventions such as film and statistical analysis. Frederick Taylor's principles of scientific management 1 had limitations and were satirized in Charlie Chaplin's film Modern Times, but they were applied successfully to assembly line manufacturing and other work practices.World War I training requirements accelerated efficiency efforts in Europe and the US. World War II prompted intense interest in engineering psychology as a result of complex equipment used by soldiers, sailors, and pilots that tested human capabilities. Aircraft ergonomic design flaws-for example, in the ejection system's escape hatch-led to thousands of casualties. After the war, aviation psychologists created the Human Factors Society. Two legacies of World War II were awareness of the potential of computing and an enduring interest in behavioral requirements for design ...

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Section: Is and The Formation Of Ais Sighcimentioning

confidence: 99%

Section: Information Systemsmentioning

confidence: 99%

Three Faces of Human-Computer Interaction

Grudin

2005

IEEE Annals Hist. Comput.

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“…Beginning in 1967, the journal Management Science published a column titled “Information Systems in Management Science.” Early definitions of IS included “an integrated man/machine system for providing information to support the operation, management, and decision‐making functions in an organization” and “the effective design, delivery and use of information systems in organizations” (Davis, 1974; Keen, 1980; quoted by Zhang, Nah & Preece, 2004, p. 147). A historical survey of IS research (Banker & Kaufmann, 2004) identifies HCI as one of five major research streams and places its origin in Ackoff's (1967) paper describing challenges in handling computer‐generated information.…”

Section: –1980: Hci Before Personal Computingmentioning

confidence: 99%

“…In 2001, the Association for Information Systems (AIS) established the Special Interest Group in Human–Computer Interaction (SIGHCI). The founders defined HCI by citing 12 works by CHI researchers (Zhang et al, 2004, p. 148) and made it a priority to bridge to the CHI and the information science communities (Zhang, 2004). Although SIGHCI's charter includes a broad range of organizational issues, published work emphasizes interface design for ecommerce, online shopping, online behavior “especially in the internet era,” and effects of web‐based interfaces on attitudes and perceptions (p. 1).…”

Section: –2010: the Internet Era Arrivesmentioning

confidence: 99%

Human‐computer interaction

Grudin

2011

Annual Review Info Sci & Tec

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“…MIS is broadly defined as "the effective design, delivery and use of information systems in organizations" (Keen, 1980, p. 16). The two distinguishing features of MIS are its business-application focus and management orientation (Zhang, Nah, & Preece, 2004). Hence, HCI researchers in the MIS discipline are particularly interested in studying and understanding the ways humans interact with information, technologies, and tasks in business, managerial, and organizational contexts (Zhang et al, 2002).…”

Section: Introductionmentioning

confidence: 99%