Handbook of Group Decision and Negotiation 2020
DOI: 10.1007/978-3-030-12051-1_59-1
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Group Support Systems: Concepts to Practice

Abstract: This chapter explores the use of Group Support Systems (GSSs) for assisting managers who must negotiate the resolution of messy, complex and/or strategic problems in order to achieve an agreed outcome. Specifically the chapter reports and reflects upon an intervention involving social and psychological negotiation. Building on existing research in the area of GSSs (see chapter ACKERMANN), alongside research into the nature of failed decisions and knowledge of the processes of social and psychological negotiati… Show more

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Cited by 2 publications
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