1981
DOI: 10.2307/3053502
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Grievances, Claims, and Disputes: Assessing the Adversary Culture

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Cited by 300 publications
(203 citation statements)
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“…Starting with the legal needs studies of the 1970's (Curran 1977), we now have an extensive literature on the likelihood of grievants taking action (Royal Commission on Civil Liability and Compensation for Personal Injury 1978; Miller and Sarat 1980-81;FitzGerald 1983;Harris, Maclean, Genn, Lloyd-Bostock, Fenn, Corfield, and Brittan 1984;Bogart and Vidmar 1990;Kritzer, Bogart, and Vidmar 1991a;Kritzer, Vidmar, and Bogart 1991;Hensler, Marquis, Abrahamse, Berry, Ebener, Lewis, Lind, MacCoun, Manning, Rogowski, and Vaiana 1991;Ewick and Silbey 1998;Genn 1999;Genn and Paterson 2001;Murayama 2007). The thrust of these studies is that surprising few people in fact do seek redress, even in the supposedly litigious United States (see Abel 1987).…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…Starting with the legal needs studies of the 1970's (Curran 1977), we now have an extensive literature on the likelihood of grievants taking action (Royal Commission on Civil Liability and Compensation for Personal Injury 1978; Miller and Sarat 1980-81;FitzGerald 1983;Harris, Maclean, Genn, Lloyd-Bostock, Fenn, Corfield, and Brittan 1984;Bogart and Vidmar 1990;Kritzer, Bogart, and Vidmar 1991a;Kritzer, Vidmar, and Bogart 1991;Hensler, Marquis, Abrahamse, Berry, Ebener, Lewis, Lind, MacCoun, Manning, Rogowski, and Vaiana 1991;Ewick and Silbey 1998;Genn 1999;Genn and Paterson 2001;Murayama 2007). The thrust of these studies is that surprising few people in fact do seek redress, even in the supposedly litigious United States (see Abel 1987).…”
Section: Introductionmentioning
confidence: 99%
“…The importance of problem type as a predictor of disputing behavior is illustrated by Figures 2 and 3, which show disputing behavior in the United States (Miller and Sarat 1980-81;Kritzer, Bogart, and Vidmar 1991a;Kritzer, Vidmar, and Bogart 1991) , Canada Vidmar 1990) , Australia (FitzGerald 1983) , and Japan (Murayama 2007). While the two figures show only broad categories of dispute types, additional analyses that subdivide major dispute types such as torts/injuries, consumer, and 5 The other major study of claiming behavior in tort and injury cases is the RAND study of compensation for accidental injury (see Hensler et al 1991).…”
mentioning
confidence: 99%
“…Этот подход лежит в русле основной концепции Нового государственного управления, которое опи-сывалось выше в контексте клиентоориентированного управления 233 . Как было показано, модель Нового государственного управления имеет недостаток: она в значительной степени зависит от воли руководства государственным учреждением и выражается в призы-вах к его сотрудникам, которые воспринимают их как привычные и пустые лозунги 234 .…”
Section: прагматические вопросы связанные с дея-тельностью коллекunclassified
“…Given the fact that not every phase or stage needs to occur in every case, the models by Felstiner et al and Glasl constitute so-called pyramid models. 65 At the bottom of the pyramid, any kind of problem can be found, while at the top only really seriously escalated disputes can be detected. Depending on the degree of escalation, mediation is considered to provide a workable solution, and what a mediator then basically does is to help parties to walk down the pyramid of escalation in order to reach the phase in which they can settle their dispute themselves via dialogue.…”
Section: Understanding Disputesmentioning
confidence: 99%