Greening the campus: a theoretical extension of the dialogic communication approach

Carpenter, Serena; Takahashi, Bruno; Lertpratchya, Alisa P.; Cunningham, Carie

doi:10.1108/ijshe-02-2015-0036

Cited by 27 publications

(27 citation statements)

References 40 publications

(50 reference statements)

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“…weightage of each dimension is different depending on the type of leadership imposed in managing change (Carpenter et al, 2016). All in all, the findings further connect the possibility of what dialogic communication holds…”

Section: Assessment Of Structural Modelsupporting

confidence: 53%

Towards a Successful Organizational Change: The Role of Dialogic Communication

Fadzil

Rafiey

Mohamad

et al. 2019

International Journal of Asian Social Science

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The impetus for change has ensued abundant failures in organizational change initiatives despite the profusions of research that have been conducted. While the change itself is becoming more volatile in times, scholars are struggling to find new strategies that can help to favour organizational change as change failure rate still persisted. Looking from the perspective of communication on change, ample of research has been carried out in this area since 1950. Although there are many different meanings and depths, the bases to what most communication types in change literature remain consistent. One of the key areas of effective change management is through communication. A recent study has shown dialogic communication has brought a new paradigm shift in managing organizational change. This research seeks to contribute to the theoretical establishment of dialogic communication through its unique conjecture lens that proven to support and facilitate organizational change. This study was conducted quantitatively via 333 respondents in public service education sector through multi-stage sampling technique. Analysis of structural equation modelling (SEM) demonstrated that dialogic communication has a mediating effect on the constructs along with good reflective and structural model measurements. The findings have unlocked many insights for change practitioners especially on utilizing dialogic communication. The implications of this research were further discussed in details. Contribution/ Originality: This study contributes to the existing literature of organizational change and dialogic communication. Additionally, this study is one of very few studies which have investigated the influence of dialogic communication on organizational change through quantitative approach.

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Section: Assessment Of Structural Modelsupporting

confidence: 53%

Towards a Successful Organizational Change: The Role of Dialogic Communication

Fadzil

Rafiey

Mohamad

et al. 2019

International Journal of Asian Social Science

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“…In their analysis of organisational communication in a UK post-1992 university, for example, Djordjevic and Cotton (2011) identified top-down bottom approaches and the failure to engage in dialogue with staff as major barriers to effective communication. Carpenter et al (2016), for their part, conducted a series of semi-structured interviews with education leaders in the US which showed that relational and dialogic forms of communication are essential to enhance a culture of sustainability on campuses. More recently, Amey et al (2020) analysed the presence of interactive features on Canadian university websites as a way of building a strong relationship with the campus community.…”

Section: Literature Reviewmentioning

confidence: 99%

Measuring environmental website communications in Latin American universities: multimodal and ecolinguistic benchmarking

Fernández-Vázquez¹

2021

IJSHE

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Purpose This paper aims to explore the current state of website environmental communications in Latin American universities through a benchmarking operational tool. The study considers how these universities communicate their environmental policies as an act of corporate social responsibility and to improve their public image. Design/methodology/approach A sample of 80 top-ranked Latin American universities was considered. Environmental websites were evaluated in terms of information quality, multimodal design and stakeholder engagement. The research method follows the theoretical foundations of critical discourse analysis, multimodal studies and ecolinguistics. Findings A total of 59% of the universities have opened environmental websites. However, many of them have poor content and interactivity. Latin American universities obtain low scores in several objective criteria which measure the efficiency of website environmental communications. Practical implications The findings can help university administrators to improve the quality and effectiveness of online environmental communications. Some practical recommendations are given and examples of good practice can be emulated. Originality/value To the best of the author’s knowledge, this is the first study that analyses the situation of website environmental communications in a large sample of Latin American universities. The development of an operational benchmarking tool invites further comparative studies, which may contribute to a wider picture of environmental communications.

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“…However, few studies assess the effectiveness of higher education sustainability communications. In one example of such research, Carpenter et al (2016) report that "the extant evidence points toward a limited use of strategic communication in favour of intuition or past experiences" (p. 521). Godfrey and Feng (2017) note that environmental communications in general rely overmuch on appeals to scientific expertise, as opposed to recognizing "the necessity of incorporating human values and … two-way dialogue" (p. 3).…”

Section: Literature Reviewmentioning

confidence: 99%

“…This can stem from personal inclination or their need for the accountability attributed to such numbers when plan approval is moved upward. However, as mentioned, in the case of higher education institutions with faculty governance and student politics, "dominant coalitions" can have different expectations, and methodological orientations, in this regard (Carpenter et al, 2016). Sustainabilitycampaign communication planners are therefore advised to perform some rough audience analysis on their presentation/report audiences, in addition to that directed at the end recipients of their plan's messages.…”

Section: The Framework As Part Ofmentioning

confidence: 99%

“…In higher education institutions as with other large organizations, such platforms include websites, internal email lists, newsletters, and printed materials such as posters. Planners must also factor in face-to-face groupand interpersonal communications; this reportedly holds especially true in "decentralized" institutions such as higher education institutions (Carpenter et al, 2016). An environmental-research award could be publicized alongside "media events" such as visiting-scholar lectures by prominent environmental researchers, who can also host workshops explaining how to infuse a sustainability focus into various disciplines and academic interests.…”

Section: The Framework As Part Ofmentioning

confidence: 99%

See 1 more Smart Citation

A Strategic Communication Model for Sustainable Initiatives in Higher Education Institutions

Mazo¹,

MacPherson²

2017

AJMMC

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Communicating sustainable initiatives in higher education institutions presents a challenge, given that few to no universities possess or maintain a strategic communication plan that addresses the need to share this information effectively to stakeholders (students, faculty, staff, administrators, and community advocates). Drawing on secondary and primary research across universities in three countries, each representing distinct regional and national orientations -Canada, Ecuador, and Ukrainethe authors explain a sustainability/environmental communication model designed to be flexible enough for universal application, while providing strategic guidelines tailored to higher education institutions in each of its four described steps. The strategic communication model is informed by the critical synthesis of secondary research into two main areas of literature: (1) strategic communication theory and best practice; and (2) the organizational dissemination of sustainability initiatives, particularly within post-secondary institutions. Such secondary literature informs, and is in turn contributed to by, the authors' primary research that was conducted, which consists of three parts: (1) discourse analysis of relevant institutional documents and promotional materials;(2) interviews about current practices in sustainability-related communication, conducted with higher education sustainability administrators; and, (3) focus groups with students, examining participant awareness and assessment of their institution's sustainability communications. Based on such study, the authors advance a strategic communication model for sustainable initiatives, which comprises a four-step process based on a series of eight questions, with the first step providing comprehensive explication of a seven-component strategic planning framework that scales downward from the most abstract considerations to concrete tactics. In summary, the primary-and secondary-research data suggests that most universities, even if they implement sustainability initiatives or officially incorporate environmentalism into their institutional identity statements (mission, vision, etc.), fail to communicate these actions informatively and persuasively, thereby establishing widespread need for this paper's offered strategic guidance. Vol. 3, No. 4 Mazo et al.: A Strategic Communication Model for Sustainable… 322 primary research involving institutional stakeholders of sustainable practices, and (2) historical and current literature on institutional sustainability campaigns and communication, especially within the post-secondary educational sector. This research study advises on how higher education sustainability advocates and administrators, and communications professionals, can apply the described model within their own institutions, in a resource-efficient manner, to meet a variety of information-provision and persuasive goals.Few higher education institutions possess and maintain a comprehensive strategic communication plan designed to communicate critical in...

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Greening the campus: a theoretical extension of the dialogic communication approach

Cited by 27 publications

References 40 publications

Towards a Successful Organizational Change: The Role of Dialogic Communication

Towards a Successful Organizational Change: The Role of Dialogic Communication

Measuring environmental website communications in Latin American universities: multimodal and ecolinguistic benchmarking

A Strategic Communication Model for Sustainable Initiatives in Higher Education Institutions

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