Greek surgical patients' satisfaction related to perioperative anesthetic services in an academic institute

Kouki, Pinelopi; Matsota, Paraskevi; Christodoulaki, Kalliopi; Kompoti, Maria; Loizou, Marilia; Karamanis, Periandros; Pandazi, Aggeliki; Kostopanagiotou, Georgia

doi:10.2147/ppa.s34244

Cited by 8 publications

(6 citation statements)

References 21 publications

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“…Preoperative anxiety that might be caused by lack of adequate information about anesthesia and surgery is one of the most common causes of patient dissatisfaction in patients undergoing operation, which is reflected in this study. This finding was not, however, in agreement with a study conducted in Greece 3. This discrepancy might be due to a well-organized preoperative patient evaluation and postoperative patient management strategy in Greece, which did not exist in our case.…”

Section: Discussioncontrasting

confidence: 71%

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Assessment of patient satisfaction with the preoperative anesthetic evaluation

Eg¹,

Nagaratnam²

2014

PROM

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BackgroundThe evaluation of patient satisfaction is a core aspect of the continuous quality improvement in anesthesia service that can be affected by the preoperative anesthetist visit. This visit enables the anesthetist to know about the patient’s general health status and the nature of surgery, to choose the type of anesthesia, and to discuss perioperative complications and their management with the patient. Patients have sometimes complained about the information given during the preoperative anesthetic evaluation in the University of Gondar teaching and referral hospital. The aim of this study was to determine the level of patient satisfaction with the preoperative anesthetist visit.MethodsA cross-sectional study was conducted from February 15 to April 15, 2013. All consecutive elective patients who were operated upon under anesthesia during the study period were interviewed 24 hours after operation. A pretested questionnaire and checklists, which were developed based on the hospital’s anesthetic evaluation sheet, were used for data collection.ResultsA total of 116 elective patients were operated upon under anesthesia during the study period. Of these, 102 patients were included in our study, with a response rate of 87.9%. Anesthetists introduced themselves to ∼24% patients; provided information about anesthesia to ∼32%, postoperative complications to ∼21%, postoperative analgesia to ∼18, and postoperative nausea and vomiting to ∼21%; and spent adequate time with ∼74%. Patients’ questions were answered by the anesthetist in ∼65% of cases, and ∼65% of patients had reduced anxiety after the anesthetist visit. The patients’ overall satisfaction with the preoperative anesthetist visit was ∼65%.Conclusion and recommendationPatient satisfaction with the preoperative anesthetic evaluation was low compared with the Royal College of Anaesthetists standards. Preoperative anesthetic evaluation should be emphasized.

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Section: Discussioncontrasting

confidence: 71%

“…This finding was not, however, in agreement with a study conducted in Greece. 3 This discrepancy might be due to a well-organized preoperative patient evaluation and postoperative patient management strategy in Greece, which did not exist in our case. On the other hand, our finding was in line with a study conducted in Sri Lanka.…”

Section: Discussionmentioning

confidence: 57%

Assessment of patient satisfaction with the preoperative anesthetic evaluation

Eg¹,

Nagaratnam²

2014

PROM

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“…A study conducted in Kashihara showed that the most undesirable postoperative outcomes were vomiting, nausea, sore throat, postoperative pain and memory of extubation [ 22 ]. A study in Greek showed that the overall patient satisfaction in anaesthesia services rates in the range of 96.3–98.6 % [ 23 ].…”

Section: Introductionmentioning

confidence: 99%

Patient satisfaction with anaesthesia services and associated factors at the University of Gondar Hospital, 2013: a cross-sectional study

et al. 2015

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BackgroundPatient satisfaction is the degree of fulfilling patients’ anticipation which is an important component and quality indicator in anaesthesia service. It can be affected by anaesthetist patient interaction, perioperative anaesthetic management and postoperative follow up. No previous study conducted in our setup. The aim was to assess patient satisfaction with anaesthesia services and associated factors.MethodsInstitutional based cross sectional study was conducted from April 15–30, 2013 at the University of Gondar referral and teaching hospital. All patients who were operated upon both under general and regional anaesthesia during the study period were included. Standardized questionnaire used for postoperative patient interview. Data was entered and analyzed using Statistical Package for Social Sciences (SPSS) window version 20. Chi Square test used to assess the association between each factor and the overall satisfaction of patients. The proportion of patients who said they were satisfied with anaesthesia services was presented in percentage.ResultsA total of 200 patients were operated upon under anaesthesia during the study period. Of these, a total of 156 patients were included in this study with a response rate of 78 %. The overall proportion of patients who said they were satisfied with anaesthesia services was 90.4 %. Factors that affected patient satisfaction negatively (dissatisfaction level and p value) were general anaesthesia (12.6 %, P = 0.046), intraoperative awareness (50 %, P = <0.001), pain during operation (61.1 %, P = <0.001), and pain immediately after operation (25 %, P = <0.001) respectively.Conclusion and recommendationPatient satisfaction with anaesthesia services was low in our setup compared with many previous studies. Factors that affected patient satisfaction negatively may be preventable or better treated. Awareness creation about the current problem and training need to be given for anaesthetists.

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“…Absence of shivering in regional anesthesia and adequate post-operative pain control in the ward were significant predictors and the overall patient satisfaction in anesthesia services rates in the range of 96.3%. (Kouki et al, 2012).…”

Section: Discussion:-mentioning

confidence: 99%

Perception of Patients About the Information Given in Pre-Operative Anesthesia Evaluations Period

Shaaib¹,

Khalid²,

Elhossein³

2020

IJAR

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Introduction: A study to analyze the perception of patients regarding the information provided in the pre-operative anesthesia evaluation period. The purpose of this study was to determine the level of patient perception regarding the information contained in the pre-anesthetics clinics. The anesthesiologist evaluates all patients to assess the medical condition and prepare for the planned procedure. The American Society of Anesthesiologists has brought out essential calibers for pre-operative anesthetic evaluation that suit all patients who come in for all methods of anesthesia. Objective: The objective of this study was to identify the perception of patients regarding the information they received in the pre-operative anesthesia evaluation clinics Methods: A study dealt with descriptive-analytical research of patients' perceptions regarding the information during pre-operative anesthesia evaluation.It was done using a structured questionnaire to measure overall patient perception using Likert's scores; Three hundred samples were selected by using organized random sampling. The duration of the study was from 2016-2019 Result: In this study, a survey includes specific questions about patient perception regarding the information given for them when coming in for pre-operative anesthesia evaluation. Investigation shows a low level of comprehension and found an average of only 48.3% of perception for the given information. Conclusion: This study shows that patients lack the optimum level regarding the perception of the information provided in pre-operative anesthesia evaluation. The study is recommending further studies to investigate the causes of low perception of pre-operative anesthesia evaluation among the concerned patients.

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Greek surgical patients' satisfaction related to perioperative anesthetic services in an academic institute

Cited by 8 publications

References 21 publications

Assessment of patient satisfaction with the preoperative anesthetic evaluation

Assessment of patient satisfaction with the preoperative anesthetic evaluation

Patient satisfaction with anaesthesia services and associated factors at the University of Gondar Hospital, 2013: a cross-sectional study

Perception of Patients About the Information Given in Pre-Operative Anesthesia Evaluations Period

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