Grassroots accountability promises in rights-based approaches to development: The role of transformative monitoring and evaluation in NGOs

O’Leary, Susan G.

doi:10.1016/j.aos.2016.06.002

Cited by 113 publications

(179 citation statements)

References 54 publications

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“…Multiple reporting mechanisms were used to communicate this performance accountability information to the public, such as websites, regular newsletters, media releases and social media. Some ‘grassroots accountability’ mechanisms (Awio et al ., ; O'Leary, ) were also utilised, as outlined later.…”

Section: Resultsmentioning

confidence: 99%

“…It has been suggested that ‘grassroots’ (or ‘relational’ or ‘face‐to‐face’) accountability can be an appropriate elective means of delivering performance accountability to stakeholders who have limited powers to hold charities to account (Awio et al ., ; O'Leary, ; Nowland‐Foreman, ). Grassroots accountability is less about formal reporting and more about informal, direct and participative interaction with stakeholders.…”

Section: Charities Public Trust and Accountabilitymentioning

confidence: 99%

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How can the public trust charities? The role of performance accountability reporting

Yang

Northcott

2019

Accounting & Finance

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Charities rely on public trust to exist. However, that trust has diminished, with a perceived lack of accountability seen as a key reason. This study draws on case studies of two New Zealand charities to examine their performance accountability reporting practices and potential implications for public trust. The findings surface the day-to-day agency of charity actors in shifting performance accountability practices towards modes of disclosure that are relevant and accessible to the public. This paper contributes to the literature by extending understandings of how charities produce accountability information that can enhance public trust and, thus, support their mission achievement.

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Section: Resultsmentioning

confidence: 99%

Section: Charities Public Trust and Accountabilitymentioning

confidence: 99%

How can the public trust charities? The role of performance accountability reporting

Yang

Northcott

2019

Accounting & Finance

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“…In so doing, we compliment organizational level studies on the effects of funder requirements on NGOs and their beneficiaries (O'Dwyer & Unerman, 2008;O'Leary, 2016) by examining how requirements alter not just organizations but also the field in which they operate. This resonates with accountability studies which focus either on the construction of the organization as an accountable self (Messner, 2009;Roberts, 1991) or the construction of a broader "accountability regime" (Mehrpouya, 2015); we, in contrast, propose that these are interrelated by documenting how making the organization accountable as project implementing NGO is part of bringing the new governable assemblage of international development into being.…”

Section: Discussionmentioning

confidence: 99%

Assembling international development: Accountability and the disarticulation of a social movement

Martínez

Cooper

2017

Accounting, Organizations and Society

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“…This research topic was chosen because there is general public interest in the accountability of nonprofit organisations and the underlying issues are of broad importance to society. In recent years, there has been an abundance of research on nonprofit accountability (Crawford, Morgan, & Cordery, 2018;O'Leary, 2017). Given recent scandals that have occurred in all types of organisations; at the corporate level (e.g.…”

Section: List Of Figuresmentioning

confidence: 99%

“…The frameworks that appear most complete are those of Murtaza (2012) In each of the above frameworks, the concepts within them are integrated within this study's accountability system. The frameworks proposed in the literature do not, however, address the accountability system as a transformative strategic process (see O'Leary, 2017), and a social practice that is managed rather than discharged (Bovens, 2007;Roberts, 2009). To this point, Taylor et al (2014, p.650) wrote: "the motivation of management to discharge downward accountability through published voluntary organisational reports would be strongly over-ridden […]".…”

Section: Accountability System As a Conceptual Frameworkmentioning

confidence: 99%

Accountability in Ontario's Health Care System: The Role of Governance and Information in Managing Stakeholder Demands

Pilon¹

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This research focuses on nonprofit accountability because accountability failures, such as frauds and scandals, impede an organisation's ability to deliver on its mission and have raised concerns about an organisation's ability to manage their accountability demands. Previous nonprofit studies have focused on what accountability is and to whom organisations are accountable, while less focus has been given to how accountability is managed. Through the concepts of stakeholder relationships, governance mechanisms and information strategies, an accountability system is proposed and serves as the conceptual framework to understand how nonprofit accountability is managed.The objective of this research is to gain a better understanding of the nonprofit accountability system. As such, the study's research question is how do nonprofit organisations manage their accountability system?To answer the research question, a multiple-case study research strategy using a cross-sectional sample of health care organisations, with a particular focus on nonprofit hospitals and two of its salient stakeholders, Local Health Integration Networks (LHINs) and foundations.This study has provided a clearer understanding of the relationship between accountability, governance and information, which contrasts with a majority of studies that have concentrated on specific aspects of accountability. At the practical level, to iii view accountability as a system, makes it easier to identify weaknesses, which could be used as a governance tool to help nonprofit leaders improve their accountability management practices.iv Acknowledgements I would like to thank my research supervisor, François Brouard, for his valuable support. He guided me through the completion of this thesis with rigour, critical sense, sound advice, and a sense of humour.

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Grassroots accountability promises in rights-based approaches to development: The role of transformative monitoring and evaluation in NGOs

Cited by 113 publications

References 54 publications

How can the public trust charities? The role of performance accountability reporting

How can the public trust charities? The role of performance accountability reporting

Assembling international development: Accountability and the disarticulation of a social movement

Accountability in Ontario's Health Care System: The Role of Governance and Information in Managing Stakeholder Demands

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