Governing IT in HEIs: Systematic Mapping Review

Meçe, Elinda Kajo; Sheme, Enida; Trandafili, Evis; Juiz, Carlos; Gómez, Beatriz; Colomo‐Palacios, Ricardo

doi:10.2478/bsrj-2020-0029

Cited by 11 publications

(7 citation statements)

References 38 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In this sense, IT governance plays an important role in the overall performance of HEIs [34]. Julianti et al [35] also refer to the importance of IT governance in supporting IT-based educational services and achieving better performance of academic IS, with a view to aligning strategic objectives with the implementation of IT in the HEI environment.…”

Section: Performance and Controlmentioning

confidence: 99%

Roadmap for Implementing Business Intelligence Systems in Higher Education Institutions: Systematic Literature Review

Sequeira,

Reis,

Alves

et al. 2024

Information

View full text Add to dashboard Cite

Higher education institutions (HEIs) make decisions in several domains, namely strategic and internal management, without using systematized data that support these decisions, which may jeopardize the success of their actions or even their efficiency. Thus, HEIs must define and monitor strategies and policies essential for decision making in their various areas and levels, in which business intelligence (BI) plays a leading role. This study presents a systematic literature review (SLR) aimed at identifying and analyzing primary studies that propose a roadmap for the implementation of a BI system in HEIs. The objectives of the SLR are to identify and characterize (i) the strategic objectives that underlie decision making, activities, processes, and information in HEIs; (ii) the BI systems used in HEIs; (iii) the methods and techniques applied in the design of a BI architecture in HEIs. The results showed that there is space for developing research in this area since it was possible to identify several studies on the use of BI in HEIs, although a roadmap for its implementation was not identified, making it necessary to define a roadmap for the implementation of BI systems that can serve as a reference for HEIs.

show abstract

Section: Performance and Controlmentioning

confidence: 99%

Roadmap for Implementing Business Intelligence Systems in Higher Education Institutions: Systematic Literature Review

Sequeira,

Reis,

Alves

et al. 2024

Information

View full text Add to dashboard Cite

show abstract

“…As demonstrated by Lunardi et al [20], this efficiency is crucial for an organization to achieve its performance objectives. Previous studies have shown that effective ITG relies heavily on the ITG practices of these mechanisms, ranging from decision-making at the board level to the implementation of IT control [2], [21].…”

Section: Governance Mechanismsmentioning

confidence: 99%

“…Therefore, universities must regularly improve their information technology governance (ITG) to cope with innovation and change and adapt to new technologies. Several authors recommend the effective use of ITG mechanisms in higher education institutions (HEIs) [2]- [6], such as structure, processes, and relational mechanisms [7]- [9].…”

Section: Introductionmentioning

confidence: 99%

Implementation of suitable information technology governance frameworks for Moroccan higher education institutions

Abdelilah,

Ahriz,

El Guemmat

et al. 2024

IJECE

View full text Add to dashboard Cite

This article aims to present formal governance practices of information technology adapted to the general context of Moroccan universities. The study consists of two main phases: the conceptualization phase and the operationalization phase. During the conceptualization phase, the authors reviewed relevant literature on best practices and their associated frameworks in higher education institutions (HEIs). The results revealed that universities had varying levels of maturity in terms of good practices and often used multiple information system frameworks, which can cause organizational and technical problems. In order to find a solution to this situation, the authors conducted in-depth interviews with chief information officers (CIOs) and university officials from four Moroccan universities during the operationalization phase. These interviews enabled them to propose an effective baseline of best practices and an algorithmic approach to assist managers in choosing between two combinations of frameworks that cover all the mechanisms of the baseline. This solution would enable optimal, agile, and easy-to-implement information technology governance in Moroccan universities while avoiding the multiplicity of frameworks.

show abstract

“…Despite ITG's relevance for organizations, empirical studies in this field are still scarce, particularly in universities [18,42]. Universities from many countries have increasingly recognized the importance of ITG [18,42,43]. Complex organizations, such as universities, should frequently review their ITG practices to deal with innovation and changes in their environment and adapt to new technologies [11,17,44].…”

Section: It Governance In Universitiesmentioning

confidence: 99%

Information Technology Governance for Higher Education Institutions: A Multi-Country Study

2021

View full text Add to dashboard Cite

Information Technology governance (ITG) calls for the definition and implementation of formal practices at the highest level in the organization, involving structures, processes and relational practices for the creation of business value from IT investments. However, determining the right ITG practices remains a complex endeavor. Previous studies identify IT governance practices used in the health and financial sectors. As universities have many unique characteristics, it is highly unlikely that the ITG experiences of the financial and health industry can be directly applied to universities. This study, using Design Science Research (DSR), develops a baseline with advised practices for the university sector. The analysis of thirty-four case studies from the literature review provides a set of practices as a starting point for the development of the baseline model proposal through multiple case studies involving interviews with IT directors, in ten universities in five countries: eight new practices emerge in this study. The model proposed was evaluated by experts. The result is a baseline model with adequate practices for IT governance in universities as well as a set of guidelines for its implementation. Findings revealed that is possible to extend the ITG practices’ baseline when looking at specific contexts.

show abstract

Governing IT in HEIs: Systematic Mapping Review

Cited by 11 publications

References 38 publications

Roadmap for Implementing Business Intelligence Systems in Higher Education Institutions: Systematic Literature Review

Roadmap for Implementing Business Intelligence Systems in Higher Education Institutions: Systematic Literature Review

Implementation of suitable information technology governance frameworks for Moroccan higher education institutions

Information Technology Governance for Higher Education Institutions: A Multi-Country Study

Contact Info

Product

Resources

About