Governing E-Collaboration in E-Lance Networks

Abstract

In this article, we focus on the role of brokers as the essential facilitators of e-collaboration. E-lance brokers are Web-based and serve as online clearinghouses for information about customers and their projects, as well as suppliers of services seeking work, allowing knowledge work to be traded like a commodity. Brokers bring together those seeking services and those who can provide those services to meet the particular needs of the customer. The study of the different ecollaboration tools used by e-lance brokers provides important insights into how loosely coupled, autonomous agents exchange services through e-lance forms of organization. Examining the different e-collaboration mechanisms and how these mechanisms translate into successful transactions, is essential for understanding the future of knowledge work. Since knowledge-based work can be codified and shared electronically, such as software development, consulting, translation, and accounting, e-collaboration tools enabled through ICTs present viable alternatives to traditional models of organizing.